John Funk Community Champion

Hi Kate, I don't think you can get it as a column, but you should be able to add a Totals row at the bottom of the results that sum up the column.

Hi Flimzo, You should open a support ticket with Atlassian to check the suppression list. https://support.atlassian.com/contact/#/

Hi Lee, Unfortunately, that field is not available yet for Bulk Update or Automation Rules. Not aware of a timeline when it will be either. 

Yes, you should enable Jira Software. That's probably why Jira Work Management is not working. 

Hi Muhammad, The Assignee field only allows the entry of a single licensed Jira user. While that user might be connected to a Service Account which uses a distribution email address, only a single user can be entered. 

Getting a 404 on the link. 

Hi Kostas - Welcome to the Atlassian Community! Can you share a screenshot of what it looks like when you click on the Product Selector icon (multi dots). 

Hi Muhammad - Welcome to the Atlassian Community! Change your queue to add something like assignee = currentUser() That way the user will only see issues where they are the assignee. Also, your product plan for this note says you are on the Free plan. I highly doubt that if you have 300 agents. 

You will never be allowed to use two of the same kind of any issue type in the hierarchy. You can have Epics, but then either the level above or below it much be named something else and be physically a different issue type. 

My apologies, I was confused because this was posted in Jira Work Management Group.

That is not going to work. Did you see my answer? 

Hi Leon - Welcome to the Atlassian Community! Jira Work Management boards only show one workflow at a time. So if your Epics and Stories use different workflows you will not be able to see them on the board at the same time like you can with the List view or Timeline view. 

Hi Santhosh, I am having some trouble following exactly what you need. Can you provide exact detailed steps and what you want to happen when?

I think you need to contract Atlassian support for this one. https://support.atlassian.com/contact/#/

Hi Julie - Welcome to the Atlassian Community! I will be upfront and say that I do not use that integration, but what steps are you taking when this happens? 

What are you wanting your Hierarchy to look like? 

Yes, you have to have Jira Software Premium. But if you have that, you can implement the Hierarchy and use it with Jira Work Management. 

Show him what to do @Jack Brickey 

Hi Sarah, Try clearing your cache or using Incognito in another browser session to see if it still happens. 

Hi Krishna - Welcome to the Atlassian Community! You can't do that natively. You will need an add-on app like ScriptRunner Behaviours. 

Hi Ben - Welcome to the Atlassian Community! You should open a support ticket with Atlassian to report these. https://support.atlassian.com/contact/#/ Please post back here with the resolution so other users can benefit. 

Hi Manos - Welcome to the Atlassian Community! Just click the Create button in the top navigation bar and populate with the appropriate Project and Issue Type. 

@Syed Shafiul Basher - Did Max's explanation solve your problem? 

Necesitaría tener algún tipo de campo o valor en el formulario que indique que debe ir a la seguridad de su información. Luego, podría crear una regla de automatización basada en el problema creado o una basada en el valor del campo modificado que luego se la asignaría a alguien en InfoSec o clonaría el ticket.

Well, I wouldn't say that 25 team approver values is very simple or crisp!! See if this article helps you: https://community.atlassian.com/t5/Jira-Service-Management-articles/How-to-add-a-specific-list-of-approvers/ba-p/869692

Hi @shivani shirguppi - any update?

Not completely following the scenario, but basically, an issue will show on the associated board based on which status the issue is in. So when the 334 issue moves out of the statuses associated with Backlog in that screen, they will move on the screen also. 

Hi Santhosh, One option is to place an additional All transition for the statuses you want to move to. Then add a condition on the All transition so that only Jira Admins (Group) can do that. Then if you do the bulk move or CSV Import as a Jira Admin, you should be able to handle the transitions, but other users would not…

Hi Kumari, One option would be to buy Jira Software, which would include Jira Work Management. Then you would be able to do that. 

Hi Sean, In addition to the Atlassian migration tool, there is a vendor tool called Revyz Configuration Manager for Jira that will clone all of your configurations (schemes, custom fields, etc.). If you want to move data as well there is the Revyz Data Manager for Jira app. Full transparency, I am an advisor for the apps.