John Funk Community Champion

If you just press the create button, do you see values in the parent field by doing that?

Hi Gaurav - Welcome to the Atlassian Community! You fix it by not doing it in this case. Your proposed design does not follow standard Agile principles. Jira is following those standards so it is not Jira that has a design flaw.

Why are you unable to add the board? 

Hi Matt - Welcome to the Atlassian Community! Are the users in a Jira Group? If not, you could probably go that route. Then create a custom field of Group picker type and add the group to the field. 

That's okay as long as the Resolved status is a Done category status. 

Hi Melissa - Welcome to the Atlassian Community! Yes, I would recommend Rich Filters for that. 

Hi Jules, The Epic Link field has been replaced with the Parent field in Jira. The user would need to have Browse Project permissions on the projects that the Epics have been created it. But you will not be able to limit the list of Epics in a single project. 

Hi @hiren-contractor - Welcome to the Atlassian Community! If it is a Company-managed project, then you can create a new Field Configuration for the Epic Issue type. Then add it to the existing Field Configuration Scheme for the project. 

Hi Bruno, The Approvals will only go to the people you put in the Approvers field. So if you don't want some to approve by email, then don't put them in that field, and figure out another way for their approvals like maybe a different step in the workflow. 

What do you mean by lock the story?

Sorry, not a ScriptRunner user, but it should be available after you do the install. Maybe log out and back in again? 

But in your example - what are the current values of each field? 

Hi Senthil - Welcome to the Atlassian Community! What are Sub-Epics? And why would you do that? Why not just give them a different name/issue type, and put them in the hierarchy? 

Why are tickets being marked resolved that are not in a Done status category? What status are they in? 

Hi Vera, Confluence is a separate product and has it's own licensing. So the quick answer is yes you can, but it will cost additional money. However, there is a guest license that can be used for a user - it is limited to viewing just one Space. 

Hi @PMO Gadai Mas - Welcome to the Atlassian Community! I suggest you open a support ticket with Atlassian to see if the email address was placed on the Suppression list for some reason. https://support.atlassian.com/contact/#/

Hi David, You don't have access to the filter for JWM/Business project boards. But it is basically just project = ABC. You can create a second board if you need to have more flexibility. Here's an article that walks you through that.…

Can you share your rule? And what didn't work? 

Great!

What are you using for the parent field population in the last clone action? Can you share details? 

So, what are the values in the two fields? And which field did you do the log action on? Parent or the Epic?

But why are you using JSON and not just using the field in the Edit Issue? 

Hi Mircea - This looks like a ScriptRunner function. Do you ScriptRunner?

Hi Snehil, Jira was down earlier. Maybe have the user clear their cache and refresh and try again. 

Hola Itsel, El propósito de la lista de usuarios en esta pantalla es que usted seleccione uno o varios usuarios y vea los problemas que se les asignaron. Solo muestra a los usuarios que actualmente tienen un problema en la lista que se les ha asignado. No tendría ningún sentido mostrar a todos los usuarios porque al hacer…

Hi Lora - Welcome to the Atlassian Community! You can do updates with the CSV import for external systems. Go to Settings > System > External System Import. Be sure that one of your columns has the Issue Key for the issue you are wanting to update. 

Hi Lakshme - Welcome to the Atlassian Community! Please create a support ticket with Atlassian to see if the email address is on their suppression list. https://support.atlassian.com/contact/#/

Hi Paddy - Welcome to the Atlassian Community! Take a look at this article and see if it helps you. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Do you know how to create rules? Can you give it a try first?