John Funk Community Champion

Hi Pablo - Welcome to the Atlassian Community! I would suggest taking a look at some of the many vendors in the Atlassian Marketplace that will much better do this function. AND provide for granular restore, including deleted issues, projects, etc. https://marketplace.atlassian.com/search?hosting=cloud&query=Backup…

Hi Nat, Is there a way to group the data some how? Or even implement a Cascading pick list? 

Hi Sherany - Welcome to the Atlassian Community! I am not aware of any way to change this. What would you want to be different about it? 

Hi Aashish - Welcome to the Atlassian Community! You need to downgrade your site from Standard subscription to Free subscription if that is what you are intending. On that same screen click on Manage product link. Then click on Change under the Jira section. 

Hi Lakshmi, I do that with a simple Automation Rule:

Hi Gurunathan, Am I missing something? Why don't you just set up the Request Type in the other instance? Shouldn't take but a couple of minutes. 

Hi Edgardo, What are you using to connect the two instances? If it is an add-on, have you contacted the vendor? 

So, this is a Company-managed project? And you go to the board and then click the 3 dots menu and select Configure Board. Can you share what you see in the General tab there? 

If you look at the list of Automation Rules executed for this issue, does it show any other ones executed at the same time as the one that cleared it? Did it do it one time with this issue and then not again? IOW, is it still happening? What's the timeframe between the time the Automation rule cleared it and the time that…

This is awesome! For sure going to check out the new courses. Don't want to be a pointy-hair.

Hi Michael - Welcome to the Atlassian Community! I assume you are obfuscating a user name that put the Request Participants values back in. That tends to happen if there is a Post Function on your workflow that might be happening - that's why you see the person's name instead of Automation for Jira. See if that might be…

Hi Acinco - Welcome to the Atlassian Community! This happened to me last month with one of my demo/test sites. Open a support ticket with Atlassian and explain what happened and request a refund of the bill if they have already charged you. If they have not, then if you still have access, you should downgrade the…

Yep, I missed that part - I was only looking at the tags which had JSM related info. 

I find the tool to remove the unwanted pauses and "ummmms" to be very useful! Also, I suggest the upgrade to get the higher quality and the ability to save and upload. 

I sincerely love working with all of you!! 

@Jill Vieregge - Did you actually publish the workflow after you removed the screen? Here's another suggestion - add a new transition to Done - call it System Update or something like that. Then add a Condition to the transition User is in any Group. Select atlassian-addons-admin group. You can also select the Jira Admins…

Yep, that's true. So, have you set the project access to Open? Go to Project Settings > Customer permissions. 

Hi Peter - Welcome to the Atlassian Community! Make sure you create a Company-managed project. Go to Projects > Create Project You can do either a Software project or a Business project. I would suggest a Software project in this case for what you are wanting to do do. So, after the Create Project - it will default to…

Make sure you have a backup, also!!

Hi Hosam - welcome to the Atlassian Community! You will need to go into the billing section and manually downgrade back to the Free account.

Hi @Leon Rutten - Did you get this resolved? 

Hi Nataly - Welcome to the Atlassian Community! Jira Cloud is very limited in configurations like that, so I am afraid that's the most at one time. You will just need to run it though multiple times. But be sure you take out the ones that are created before running it again. 

It looks like that top screen shot is an internal setup your company is using. The very last screenshot is what it looks like in Jira. It appears you are using Citrix. You would need to talk with your IT folks about how they have set that up. 

It's probably a good idea then to go ahead and contact support. https://support.atlassian.com/contact/#/

Hi Rodrigo, Try adding the Attachment field to the Create screen and see if that solves it for you. 

Great! Glad it is working for you now. 

Great! And yes, you don't need the button - you NEED the functionality. :-)

Hi Sybil - Welcome to the Atlassian Community! Probably so. What is your exact scenario?

Hi Rui - Welcome to the Atlassian Community! Make sure all of the completed issues are in the last column of the board (far right). Issues are not considered to be complete on Scrum boards unless they are in that column - regardless of the status. 

Try going to the Search box and create query and execute it. Then click the 3 dots menu on the upper right. See if there is an option for Import Issues from CSV.