John Funk Community Champion

Hi Martina - Welcome to the Atlassian Community! You will need to add the field to the screen itself. You must be a Jira Administrator to be able to do that. 

You are not able to change the filter for Team-managed project boards. 

Hi Lara, What kind of project is it? Team-managed? Company-managed? If company-managed, click the 3 dots menu on the board and select Configure Board. Then on the General tab, find the board filter and click on Edit filter query. 

Hi MJ, It depends on the Permission Scheme and the Project Roles you have setup for each of the projects as to whether the Customers will be able to access ALL projects. 

This has nothing to do with the original question. 

Hi Julia - Welcome to the Atlassian Community! Did you make any of these fields required? And if so, how? 

Hi Jacob, There's no such thing as a "sub-epic". If you move to a Premium subscription, you can create a hierarchy with other issue types above or below the Epic. 

You are very welcome. 

Hi Michael, What is preventing you from doing that? 

I used to wear a hat a lot more than I do now. Had various favorites over the years, but almost always it is my LA Dodgers had. I have a really nice one now and it is reserved for more select times to wear like Andy was saying. And, of course, my Atlassian and Atlassian Creator hats. 

Hi @Дар_я Малярик @Try using the Time spent field.

Hi Krisztina, Sure, you can do that. It might be a little overkill depending on your workflow, but if it has many All transitions, then yes it’s a good idea.

Hi @青山 明 @If you use it to much, yes. However, there is a new Delay action for Automation rules for Premium subscriptions which should help with that.

Our team is a group of Atlassian consultants often working with different clients. However, we all communicate at least weekly with each other to bring needs or issues to discuss. This allows us to work together on solving a problem that perhaps another team member has more expertise in. So I would say we are like the…

Hi Roy - Welcome to the Atlassian Community! Are these both Cloud instances? Or is one or the other DC or Server? 

Welcome! We are glad you are here. 

Hi Tomislav, It wouldn't really make sense for it to be on the Create screen as you shouldn't be populating it during create, but it should be calculated when time is tracked/entered. 

Hi Dave - Welcome to the Atlassian Community! I usually do that with two different rules. So create a rule based on a Field Value Changed rule. Leave it for all types of changes. Then add a Condition for Issue type = Initiative Then add a Branch for Children Then add an action for Edit Issue and select the same field. In…

Hi Yatish - Sure, that should be possible. I would say be sure to create unique Issue Types and/or Components for each of the Request Types. I know that doesn't sound like simplifying but it is still better than multiple projects and should help with potential reporting and Queue creation. And it allows you to more easily…

You will need an add-on like ScriptRunner to be able to do that. 

I have voted for it. Thanks for sharing!

You could just as easily do that with a dashboard - maybe using a two dimensional gadget report by Assignee and Status. Let the board be more functional for the people working on it and the managers can see status with the dashboard 

Hi Ekaterina - Welcome to the Atlassian Community! Yes, Jira Service Management would be great for that. You can have anonymous ticket creation, but they won't be able to follow the resolution of the bug or communicate about it if they do not create a login. But you can have free access using the Customer user type.

Hi Gene, If the two sub-task types use the same workflow, you can just directly change the Issue Type field. If they are different workflows, then use the Move function to move to a different Issue Type. 

Thank you for sharing, @Hana Kučerová ! I remember you also helping to review the advanced copy of my book at that time. My how time flies!

Great! Glad that was helpful! Would you mind clicking on the Accept Answer button for Sherri and I? Thanks!

Hi Sharon - Welcome to the Atlassian Community! Can you share your filter here? 

Hi Christian - Welcome to the Atlassian Community! That can happen if the workflow does not have a transition from the current status to the new status. Of if there is a condition on the transition. Can you verify that with your workflow? 

Thanks @Sam Knight !! This is a great addition, and I am sure it will be very helpful for many!

You will not be able to do that with out an add-on, like ScriptRunner.