John Funk Community Champion

@Frank Adler - Any update? 

Hi Jisoo, Since it is the ScriptRunner fields that are not working as you desire, I suggest you contact the vendor directly for their support. 

Hey everyone, This should be fixed now. David - can you verify? 

Hi Lucy, This was a bug. It should be working correctly now. Can you verify? 

Hi Lisa - Welcome to the Atlassian Community! You might be interested in something a little more flexible in how you approach it. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Hi Benjamin - Welcome to the Atlassian Community! Not sure if this is helpful or not, but you might check this out? https://support.atlassian.com/confluence-cloud/docs/use-atlassian-intelligence-with-confluence-automation/

Hi Surjit - Welcome to the Atlassian Community! There are no gadgets that use multiple filters out of the box. You could use an add-on like Quick Filters for Jira Dashboards, Rich Filters for Jira, Custom Charts for Jira, etc. 

Hi Kelly, I typically use this format: <a href="{{issue.toUrl}}">{{issue.summary}}</a> where summary is the Exact field name of your field. This will show the value of the field but will be clickable for the user. If you want to use the title of the issue, just leave it with the summary field. 

Hi Andriy - Welcome to the Atlassian Community! Jira doesn't really handle inventory natively. You could get a Premium subscription with Jira Service Management and implement Assets for that functionality. However, if you are just needing help with tracking what is being build, you could create a workflow that shows the…

Sure - you will need to be a Jira Admin to see this. Go to the project board, and in the bottom left menu you should see a link for Project Settings. If you do not, then go to Settings > Projects On the list of Projects, click the 3 dots to the right by the Project in question and select Project Settings. Once you are…

Hi Latika - Welcome to the Atlassian Community! Do the Epics already exist? Or are you creating them? If they exist, you will map the Epic ID to the issue Key. If they do not exist and you are creating them, then you don't need to map that field. Yes, the Initiative would be mapped to the Parent field. But make sure the…

Yes, it is Team-managed then. Also, you should see that it says that in the bottom left hand corner of the screen while you are on the board. But If you do what I described above, that should still work. 

Hi @rtamam I don't know that there is a best practice for this. It really depends on how your organization prefers to handle things. For instance, at a previous organization, it was required that all external users to Jira (i.e. Contractors) had to have an email address at our organization's domain and use that email to…

Hi @rtamam It says Rom made an update, not that he created the issue. Lookin in the history of the issue to see if there is an entry for an update after the issue was created. And if so, then Rom either made an update or maybe there was a post function that fired and was attributed to Rom - maybe he created the post…

Hi Devarajan, Just put duration inside curly brackets (but leave the parentheses also). ({{duration}})

You are welcome. 

No, it would just be that one field. Since that didn't work, you need to open a support ticket with Atlassian to see if they can help with it. https://support.atlassian.com/contact/#/

When I finally learn, I will let you know. :-)

Hi Lara, Can you share the rule that you have so far? That will helps us to give you better guidance. 

Hi Dorix, Is this a Team-managed project? Or Company-managed project? To create an additional board, you must create a regular filter - not a board filter. Click on the Filters in the top nav bar and then select View all filters. Then click on the Create filter button on the top right. Put your filter in there and search…

Hi Jessica - This should be fixed now. Can you verify?

Hi Nacho - This should be fixed now. Can you verify?

Love the memes - looking forward to the stories!!

Hi Dale - Welcome to the Atlassian Community! I would encourage you to check out Device42. https://marketplace.atlassian.com/apps/1218369/device42-for-jira-service-management?tab=overview&hosting=cloud

Our team is small, but there is plenty of collaboration and help in time of need. 

HI Rob, Do they have both Jira and JSM? How are they doing on the licenses for Jira? Still plenty of room there also?

Hi Jonathan - Welcome to the Atlassian Community! If it is a single select dropdown, then yes, it should hide the original section if the user changes it. If you want to be able to see both, then the dropdown should be a multi-select.

Hi Colruyt, There used to be a separate group for site admins. Not sure why they changed it to just grant a permission instead. But that’s what it is now.

Hi Petra, From what it sounds like, you are basically wanting to rename the Original Estimate field to Budget. Is that correct? 

Hi Devarajan, It will not automatically update the existing issues to set the value to 0. It will only be reflected for new issues created after the update of the default value. You can use the Bulk change function to update issues where the field is empty.