John Funk Community Champion

Hi Troy, Check the history of one of the issues to see if there is a clue there what is going on - for example the Resolution getting set. Make sure the Resolution field is not on the Create screen. 

Hi @S Farhat - Welcome to the Atlassian Community! If you are using a Company-managed project, you need to add the issue types to the issue type scheme used by the project. Go to Project Settings > Summary Click on the name of the Issue Type Scheme (blue link at the top in the middle) Click on the Actions button on the top…

Hi Eduardo, Depending on what you want to do, you should be able to do that using automation rules.

Hi Karthik - Welcome to the Atlassian Community! Is this a company-managed project or a team-managed project?

Hi Wolfgang - Welcome to the Atlassian Community! You should contact the vendor for the app directly for assistance.

It seems like the Rework field is the difference. If you take that part of the query out, do you get the same numbers as in the gadget?

@Dan Breyen - I was at both of them about 3 years ago. Very cool places. 

Hi Bhavik, You cannot change the name directly yourself - the user must do that. However, you can suggest that they make the change. Go to Settings > User Management and click on the name of the user. Under the avatar of the user and general information you should see a link for Suggest changes. Click on that and it will…

You are welcome. Glad it was helpful!

Hi Lee, You can create an easy form for each Request Type by simply going to Project Settings > Request Types. Then click on the Request Type which will bring you to the form where you can add the fields you want. Then you can simply share the URL for the form with the staff. 

Hi Elaine, One way would be to create a custom number field and then create an automation rule to update the custom field based on a diff between the two dates. Then you could run a query where the value of the custom field > 30.

Hi Diatta, You must be a Jira Administrator or an Administrator of the board to be able to delete it. 

Hi Kaitlyn - Welcome to the Atlassian Community! Yes, the screen will have the base set of fields available and you can put them in the order you want. However, there is an Issue Layout view for each project for each screen that can be changed by project administrators for the project. So just because the screen…

That's interesting. I have access to multiple sites and they all have it. Maybe it is just slow rolling out. You can contact Atlassian Support and ask them about it if you like. https://support.atlassian.com/contact/#/

Hi Ramya, Yes that is for Premium and Enterprise only. If you downgrade, the issues will still be there, but the linkage will no longer exist. 

Hi Ingo, Yes, that is correct. 

Hi Ariane, The Guest account can only access one Space at a time. So if the Knowledge Bases are in different Spaces, and if the KBs do not have anonymous access (open to everyone on the internet), then no, they will not be able to access them. 

Hey Jamie - I would like to help, also.

Hi Michael - Welcome to the Atlassian Community! It's a fairly easy process from one Confluence site to another. Just export at XML and then import in the second site. https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/

HI Rishhabh - Welcome to the Atlassian Community! You need to open a support ticket with Atlassian and have them check if the email addresses are one their suppression list. https://support.atlassian.com/contact/#/

Can you share the entire filter? 

Hi Liam - Welcome to the Atlassian Community! When you go to Create Project, Import Data, you don't see an option for Clickup? Can you share a screenshot of what you see? 

Not really a park or a museum, but took a tour of the Opera House in Muscat, Oman a couple of weeks ago. And then stayed a night in a 500 year old village in the mountains of Oman

Hi Inna, I don't believe you are going to be able to remove them. I suggest you open a support ticket with Atlassian for their response. Please post back here with their response for future readers. https://support.atlassian.com/contact/#/

There's no Manage Subscriptions menu option on the left side? Are you the Billing Contact?

Hi Hiep - Welcome to the Atlassian Community! This is a feature of Jira Service Management for Incident Management. https://support.atlassian.com/jira-service-management-cloud/docs/how-can-i-add-and-manage-internal-stakeholders/

Hi Jay - Welcome to the Atlassian Community! No, the warning is not related. What type of project are you working with? Basically, only Jira Software Company-managed projects will give you the ability to Configure the board, while Team-managed projects have a very limited capability to modify things. 

Hi @José Eduardo Jarrín Sánchez - Welcome to the Atlassian Community! It's best to create a new question each time for your particular needs, and I would encourage you to still do that for this one. More people will see it. But basically, you would add the new status to your workflow, then create an automation rule based…

Hi @Md_ Abrarul Huda Atlassian is rolling out changes to the Filter Results gadget that might let you change values with inline editing. Not sure that every instance of Cloud has it yet, but it is coming. Other than that, there are probably some Marketplace apps which will allow you to do that. 

Hi Jaewon, Go to Settings > Billing Then click on Billing in the top nav menu. If you are on the Manage Subscriptions page, click on Add billing details There you should be able to add/change your payment method.