John Funk Community Champion

Great - glad you found the problem. 

Hi Stefaan - Yes, hearing this a lot lately. Maybe someone from Atlassian will come address. 

HI Rafael - Welcome to the Atlassian Community! Can you share what the page looks like for you? Is the data stored in Jira and just showing in Confluence?

If I can grab a nap, that works best. Otherwise, it's coffee!

Hi Ameya - Welcome to the Atlassian Community! See if this site helps you: https://developer.atlassian.com/server/confluence/confluence-server-rest-api/

Will do!

Hi Carl - Welcome to the Atlassian Community! If you put all of the customers under the same Organization, then users in that organization can see all of the other tickets. 

Fair enough - but you will lose a LOT of functionality - just like with this. :-)

Hi Steffen - Welcome to the Atlassian Community! Currently, there is no built-in feature in Confluence Cloud to watch an entire page tree, including sub-pages, without using a third-party plugin or custom script.

Hi Aashima - Welcome to the Atlassian Community! How are you determining the top 10 customer reporting issues?

Hi Rostam, See if this article helps you: https://support.atlassian.com/automation/kb/unable-to-change-the-owner-or-actor-or-who-can-edit-the-rule-of-automation/

Hi Tim, No, a user is not allowed to update fields in Jira Service Management once the ticket is created. It can only updated by an Agent. 

Hola Ana, Lamentablemente no, no existe un estado persistente de problemas en Jira Cloud.

Hi Strato - Welcome to the Atlassian Community! Are you sure you published the workflow that has the new status? 

Hi Bobby - Welcome to the Atlassian Community! Does your site use Managed users connected to AD/Okta/Guard or some other IAM tool? If so, you won't be able to update the values in Jira - you will need to do it in the source tool. 

Hi Khushi - Welcome to the Atlassian Community! Are you sure the user you are sending with has access permissions to the Space and to create pages? 

HI Renato, Can you please share the rule that you have so far?

Hi YY, Do you want to override or add? To add, follow this format though it is for a group picker field. { "update": { "Approver groups": [{ "add": { "name": "{{triggerIssue.Group Single Picker}}" } }] } }

Hi Pratibha - Welcome to the Atlassian Community! If the user is a customer AND has a user account with the same email, that is probably why. You need to merge the two accounts or migrate as Atlassian puts it: * Go to Jira Settings > User Management * Select Jira Service Management from the left-hand menu * Search for the…

Gotcha. What version are you running for Confluence? And what are you planning on upgrading to?

Hi Olivier, Did you check the Project Settings > Features to see if the Board has been turned off? 

Well, that stinks. Did you contact Wrike support to see if they have a way to export those? 

I have never done that process before, but I would say give it a try and see!

Yeah, I don't know that you want to butt into him - might not end well! haha

But is the Unit a sub-task issue type (level -1) or at the same level as say Task (level 0)?

Hi Lasse - Welcome to the Atlassian Community! Team-managed projects are very limited in what you can do. I suggest you create a Company-managed project if you want to have customization available. 

My memory related to this was "running into" Chuck Yeager at a reception before a dinner he was speaking at. The reception was on the Queen Mary anchored at Long Beach, CA and the dinner was under the wings of the Spruce Goose next door more or less. It was very crowded in the area - shoulder-to-shoulder. I turned around…

It should work - the problem is if there are multiple groups already loaded in the Group Multi - but it should hopefully copy all of them. 

You should try with the old import and see if that works. 

You get that message for the article above? If so, you need to clear your cache or maybe try an incognito browser session.