John Funk Community Champion

Thanks for the clarification. There are a couple of ways to do that. One is to setup a Jira Service Management project, which includes a built in email an issue process. This is a good process for customers. If this is just from your Outlook and not others (like customers) there is an add-on app that is Free and will help…

So it is a separate application outside of Jira? If so, the best thing will probably be to do a CSV export of the issues/cards in the KANBO system and then import them into Jira. You will need to setup your project(s) in Jira first and create any Workflows and Custom Fields first that line up with those things in KANBO. 

Great! Glad to hear. 

What do you mean by "it doesn't display any details"? Can you go to an issue that you know has the reporter you are looking for? What does it show as the Reporter on the issue? 

Hi Daniel, Cards are simply issues which appear on a board. What cards show on what boards depends on the filter used by the board. The board is not magical and can be deleted or modified without affecting the individual issues/cards. What are you trying to accomplish? 

Thanks @Tomislav Tobijas ! And good point about the Workflow permissions being updated!! @Chris Buzon - Yes, you can, but it is not clean at all, and many people lose data in the process. Thinking that will need to be a future article - how to properly migrate from a Team-managed project. :-)

Probably time to go ahead and open a support ticket then. https://support.atlassian.com/contact/#/ Please post back here with the solution. 

Hi Patrick, You can still use the old importer.

Hi Veronika - Welcome to the Atlassian Community! Can you share the entire rule (screenshot)? That might help us to identify a reason. 

Did you start typing the name of the user? You might try switching to JQL and try it that way also. But I don't know of a reason that you would see some Reporters and not others on the same project. 

Hi Daniel - Welcome to the Atlassian Community! What do you mean by "mailaddress"? Do you mean a web URL? If so, simply go to the board and copy the URL. 

Hi David, You have tried a different browser? Or clearing cache? Is it still happening? 

Hi Pradeep - Welcome to the Atlassian Community! It should give you more information than that. Can you share a screenshot of all that it says? Have you looked at the log? 

Hi Aniket - Welcome to the Atlassian Community! Are you a Jira Admin? Or have User Access or Org Admin permissions? Do you see any users at all for the field? Or just not certain ones? Can you share a screenshot of exactly where you are searching? 

Hi Shardul - Welcome to the Atlassian Community! You could create an Automation rule based on a Field Value Changed trigger on the Date Reported field. Then use a series of IF/ELSE conditions to set the value of the FY-Q field. 

Hi Alessandro - Welcome to the Atlassian Community! Have you tried to clear the Sprint field? 

You add it as a product

Hi David - Welcome to the Atlassian Community! Sometimes email addresses end up on Atlassian's suppression list. It happened to a colleague of mine last week. Let me see if someone from Atlassian can come take a look for you.

Hi Monalisa, Maybe you will find this article helpful: https://community.atlassian.com/t5/Jira-articles/Should-I-Create-a-Jira-Company-managed-or-Team-managed-Project/ba-p/2857569

Hi Dallas - Welcome to the Atlassian Community! Can you share what you have bee using to search? Basically, you will need to use the ~ to search because it is a text field. 

Time for me to re-focus on these!

Hi Richard - Welcome to the Atlassian Community! Sorry, it's been a minute since I first saw this. I hope you got it resolved. If not, I will see if someone from Atlassian can come take a look. 

Congrats to the new Rising Stars!

Very nice @Dave Mathijs ! Maybe you could create a Community article with an example of that. ;-)

Hi Bakhtiyar - Welcome to the Atlassian Community! There's nothing really to learn - you just go to the site and search for apps you would like to add to Jira or Confluence. https://marketplace.atlassian.com/

Hi Umar - Welcome to the Atlassian Community! Server support and license purchases ended several months ago. You will no longer be able to acquire those. You need to either migrate to Data Center or Cloud. 

Hi Alexander - Welcome to the Atlassian Community! Try using {{triggerIssue.summary}}

Thanks Kristján!!

Hi Allan, I mainly use the List View for viewing and updating information more in a spreadsheet type function. Plus it has the ability to show hierarchies and has a bulk function. 

Well, that's been many, many, many years ago - but I seem to remember a Snoopy stuffed animal. It was more flat and a profile view. The stuffing of the neck of the animal got worn down so from me carrying it in the crook of my elbow that the head would flop over.