John Funk Community Champion

You are welcome. 

Hi Michael, There is an open feature request for this that you probably want to vote for and follow: https://jira.atlassian.com/browse/JSDCLOUD-93 Otherwise, the user will just need to put in a comment, then you as an agent can update the description they post in the Comment. 

Please post back here with any solution you end up with. 

Hmm, that's strange. You might want to ask Atlassian that question. https://support.atlassian.com/contact/#/

Why are you using story points if you are not doing Scrum? None of this makes any sense to me. IMO, either do scrum or do Kanban, but trying to force the round tool into a square hole doesn't work very well. 

Hi Derren - Welcome to the Atlassian Community! You don't need third-party scripting tools. Take a look at this article and see if it helps you. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862

Hey Britt - Welcome to the Atlassian Community! Are you using a Jira Software or a Jira Business project? 

Hi Stephan - Welcome to the Atlassian Community! Yes, the Jira key must be in the name of the Branch. However, why not just create the Branch from within the Jira Issue itself? Then it will always be there. 

Hi Amit, Can you provide a bigger view? What is this line for example? Also, are you using any plugins for the Gantt charts? 

Hi Fahim, Only child issues are shown, not grandchildren issues. In other words, if you are on the Initiative screen, you will only see Epics under Child issues. If you are on the Epic screen, then you will see Stories and Tasks. And if you are on the Story or Task screen, then you will just see Sub-tasks. 

Hi Michael - Welcome to the Atlassian Community! Are you running the importer through the path of Settings > System > External System Import If not, or if you are running it through the project or search function, try running it through the above path (use the old version if it asks). 

You are very welcome!

Hi David - Welcome to the Atlassian Community! If you do the full query and order by priority, when you go through all of those, do you see any other values in there for Priority or do you see any issues without a priority (null)? 

Hi Matthew - Welcome to the Atlassian Community! Personally, I think there is a bug with the ~ functionality where it doesn't query numbers. To test that theory, do your same query except use "enVM" or even try "_CA_" and see if it pulls stuff back. 

Hi Kalen, Go to the Permission Scheme and use the Permission Helper for that user and the Assign Issues permission and see what it says. But in general I am not aware of a Customer being able to assign an issue - that has to be an Agent. 

Hi Dominga, Just move that second condition under the branch and change to a simple Issue Type = initiative

Hi Tim - Welcome to the Atlassian Community! Just start typing the name of the field and it should show up. 

Hi Flora - Welcome to the Atlassian Community! The problem is that Swimlanes only show if there is a Card in the Swimlane. So if there is no Expedited card the Swimlane will not show. Therefore, when the card is showing but the user clicks on a filter or user avatar and that hides the card, then the Swimlane disappears as…

Hi @stmiller You should add a transition screen with the Sprint field to the transition to In Progress. Then add a validator to make the Sprint field required. Make them do what they are supposed to do. :-)

Hi Kaitlin, It's almost certainly a permission issue with all of the projects that would be included in your filter. So if I am reading the filter correctly, the board shows every project in your Jira instance, except one?? That is probably borderline unmanageable depending on how many projects you have. The other thing to…

Hi Ramesh, The Project field is not a text field - the ~ only works with text fields. There is an open feature request with Atlassian for that if you would like to vote for and follow it. https://jira.atlassian.com/browse/JRACLOUD-43398

Hi Taisiia - Welcome to the Atlassian Community! If the user didn't receive the invite email, they might be on the Suppression List with Atlassian for some reason. Open a support ticket with Atlassian, provide the email address and ask if the address is on the suppression list and if so, to please remove it.…

Hey @Chris Ranglas - I know this is really old, but did you ever get any feedback outside of this post (since no one responded)? I have never used it for Data Center, and in general don't find a lot of worth in it. I tend to go the route of setting up Jira Service Management and creating a form for intake requests. 

Hey Steven - Welcome to the Atlassian Community! This move comes more inline with how Jira does it as well. Group management has to be done by someone with Site Admin permissions. Not saying that is good or bad, just that it looks like Confluence is moving to that same model. 

@Kristján Geir Mathiesen Amazing pictures!! It seems like every time I have gone camping it rains. And oftentimes it was cold. And somewhat miserable haha. But I love sitting around a campfire, just chilling and having good conversations. 

Hi Timur, The default issue type is not based on the hierarchy. If you go into the Issue Type Scheme, you have the ability to set which issue type is your default. In the absence of that, it will use the one at the top of the list. Now, having said all of that, the system tends to default to the last issue type you used to…

Hi Lakshmi, Does the user executing the post function have the Permission for setting the issue level? 

Okay, so you would create an automation rule like above except that you are going to add a Comment instead of transitioning the issue. Then see this article for the smart values for the various pull request related components. https://support.atlassian.com/cloud-automation/docs/jira-smart-values-development/

Sorry, it needs to be an IF/ELSE set of conditions. Because if it doesn't meet the first condition in your second rule it just stops there. But the second one is the way to go just use he IF/ELSE for each one then move your branch under the appropriate IF. 

Where is it that you are expecting to see that information in Jira?