John Funk Community Champion

Hi Ketevan, Have you tried a different browser? Or Incognito mode? 

Hi @Anania Noemi - Welcome to the Atlassian Community! This appears to be a duplicate of https://community.atlassian.com/forums/Jira-questions/Automation-help-Create-issues-amp-subtasks-when-setting-up-a-new/qaq-p/2997298 Is that the case? 

Try updating the Sprint field using JSON instead of just using the native Sprint field: { "fields": { "sprint": [ { "id": "your_sprint_id" } ] } }

Hmm, strange. You should go ahead and open a support ticket with Atlassian to see what they can track down. https://support.atlassian.com/contact/#/ Please post back here with the resolution/solution. 

Hi Davide - Welcome to the Atlassian Community! Can you help us to understand why the teams are no longer able to use the Time Spent field? What physically changed to prevent them from logging work to this field? What is the EXACT new process for logging time using the ERP? 

Hi Greg - Welcome to the Atlassian Community! There are a couple of ways to approach this, but you must have at least Browse Project permissions on all of the children projects. One way is to create a query for the children in the advanced query area (something as simple as: Key in (ABC-123, DEF-456, FFF-234, etc.), do a…

I guess Google would your IAM tool then, more or less. :-) Do you have access to the account in SSO Google? Is this happening with all users? Or just this one user? 

Very good - thanks. Here is the link to submit a support request with them. https://wiki.vertuna.com/spaces/VERTUNA/pages/9863499/Support+Request+Form

Hi Christopher, You need to click on the Add workflow button and add the workflow you want to use for Sub-tasks to the current scheme. Just select the workflow and then follow the prompts including selecting the Sub-task issue type after a few steps. This will assign the Sub-task to the new workflow. Then be sure to…

Hi Simon - what app are you using? And you should contact that vendor directly for assistance. 

Bonjour Charlotte, En l'absence de réponse, je vous suggère d'ouvrir un ticket d'assistance auprès d'Atlassian : https://support.atlassian.com/contact/#/

Hi Swetha - Welcome to the Atlassian Community! When you move an issue from one Sprint to another, it should update the history for that issue. After it is moved, just go down to the Activity section of the issue and click on History. 

Hi Cooperify - Welcome to the Atlassian Community! Since no one has responded yet, I suggest you open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi Rodrigo - Welcome to the Atlassian Community! Let me see if someone from Atlassian can help since you are on a Free subscription.

Hi Giulio - Welcome to the Atlassian Community! Are you saying that the query is being run by a Jira User? If so, there is an open request for this. You should vote for it and follow the request. https://jira.atlassian.com/browse/JSDCLOUD-7893

Hi Brandon - Welcome to the Atlassian Community! Your Jira organization has probably implemented Managed Users being that the name is controlled by the IAM tool you are connected to. So, check that tool and update the name there - AD, Okta, etc. 

Sure - if Compass works, you should use it. 

Great! Glad you got it working 

Thanks for sharing the update!

Definitely the Keynote on Wednesday was the most impactful for me. So much good stuff arriving now or soon! Especially like the Loom AI note taker. 

@Jack Brickey - It was also nice of @Andy Gladstone to include a picture of the two of us from Team 24 above. But you need to shave before you come to Team 26. 

Hi Christian - The quick answer is not yet, but I don't know if it is one their roadmap to include for software projects like that they have done with Lists, Calendars, etc. But you can certainly use Components! 

You were definitely missed @Jack Brickey !! I hope you can make it next year.

Agreed! It was so good to see @Trudy P Claspill and many other old friends. Not old like @Jack Brickey but meaning we have been friends for a while. Shout out to @Chris Rainey 

Hi David - Welcome to the Atlassian Community! If you are not asking for the Company Name on the support ticket, how would Jira know what it is? 

Duplicate of https://community.atlassian.com/forums/Jira-Service-Management/Need-help-in-getting-Sequence-numbers-within-table-in-email-body/qaq-p/2990978

Hi Izabela - Welcome to the Atlassian Community! Since on one has responded yet, I suggest you open a support ticket with Atlassian for their feedback. Please post back here with the resolution. https://support.atlassian.com/contact/#/

Awesome! And Congrats to Automation GOAT @Bill Sheboy !!

Hi Thomas - Welcome to the Atlassian Community! is the original estimate on the task not the sum of the original estimate on the task plus the some field of the sub tasks represented by the sigma?

Hi Elena, Is there anyway to force SharePoint to open the link in the native (i.e. desktop) version of MS Word (versus in the browser) when clicking on the link from the Jira issue?