John Funk Community Champion

Hi Ryan - Welcome to the Atlassian Community! That could very well be the problem. Use a different email or have a friend send one and then test against that. 

Hi Chuck, I am not aware of a way to do anything other than Edit or Delete unfortunately.

Hi Bernadett - Welcome to the Atlassian Community! I recommend you set up a simple Kanban project based on the "blank project" template for Software projects. Don't let the software name fool you - it's the best and most customizable project type. Be sure you create a Company-managed project and not a Team-managed project.…

Hi Aaron, There is a good chance that Approval Groups will not work with Team-managed projects. I do not use those and strongly recommend that users not use them. Not much help, I know, but that's part of the limitations with Team-managed projects. 

You are welcome! And we have all been there. 

Hi Star, The user must be an Agent in order to create Internal comments. How did you give them permissions? 

No arguments there - not sure why they designed it that way. But it is what it is. 

Hi Kiril - Welcome to the Atlassian Community! Do you know who created the Jira instance? They are probably the one to add you for billing info. 

@Zbyněk Hostaš - Going to mark both of these answers as accepted. Let us know if you have more questions. 

Hi Jamie, What do you mean by the transition is blocked? Do you get an error? If so, what is the error or message? And are you sure you published the workflow after you updated it to "disable" the validator? Finally, what kind of project is this - Team-managed? Company-managed? 

Hi @Oliver Moore - Yes you could probably do that. Off the top of my head, you would need a couple of custom number fields. One to capture the number of reoccurrences, and then one to count the times it clones the ticket until it gets to the number of reoccurrences or you could copy the original number to the second field…

Same today as it was back then - sweetened iced tea. Or as we simply call it, sweet tea! It's a staple in the southern US. 

Hi Sika - Welcome to the Atlassian Community! I am moving this one to the Bitbucket group. 

What an awesome meme! And congrats to the new folks contributing - thanks for the help!!

Have you opened a support ticket with Atlassian about that? https://support.atlassian.com/contact/#/

Hi Timothy, It's probably done with an automation rule. Can you verify that? Who does the email come from? 

Hi Boyan, You must have that column otherwise the Sprint cannot be closed or the issues will not be considered completed. Sprints in Jira required that the issues be in the far right (last) column to be considered completed. That is regardless of the status. So, no, just because it is in a Done category status does not…

Hi Glenell, Unfortunately, no, this cannot be modified. I found a JAC ticket for a request for JSM here that you can follow and vote for: https://jira.atlassian.com/browse/JSDCLOUD-5837 But I didn't see one for Jira. You could make that request to Atlassian: https://support.atlassian.com/contact/#/

Hi Kurumi - Welcome to the Atlassian Community! Yes, it is blocked. https://www.atlassian.com/blog/announcements/atlassian-stands-with-ukraine

Standardized Planning is a huge help!!

Assuming this is all cleared up now. Marking Bill's answer as Accepted. 

Yes, the Cloud Calculator is awesome!

Thanks for the screenshots and additional information, Sina. Is the Epic in a different project from the Task? If so, you need to add both projects to the Rule details page for the scope of the project. 

Hi Andrew - Welcome to the Atlassian Community! Could you please describe what was working previously that now no longer works and requires a paid add-on? 

I think that is a good solution. I have done something similar before. And no, you can't omit them from the dropdown according to that bug. 

Yes, thanks for the clarification @Mikael Sandberg That's what I meant by the mandatory field comment, but I forgot that it is actually for all fields when you delete the option. 

Hi Alex, Have you opened a support ticket with Atlassian to report this? https://support.atlassian.com/contact/#/

Hey Cody - Welcome to the Atlassian Community! Based on the JAC ticket you cite, it's most likely a bug and one that Atlassian is not going to fix. That being said, here is the impact of your other options. If you delete the options that you have disabled, all of the historical information will be gone (cleared out). If it…

Hi Krishna - Welcome to the Atlassian Community! I have used Automation for Jira to do these bulk updates. The exact solution would depend on the exact use case. 

Hi Jonathan - Welcome to the Atlassian Community! In Jira Cloud, there are no drafts that are saved. When you leave a work item, any field that has not be clicked off of or saved is not saved for when you return.