John Funk Community Champion

Hi @Sumit Jagdish Pandey - Please create a new question so that more people can see your question and provide specific help for your need. 

Hi Colleen, I am marking Rilwan's answer as accepted. Please let us know if you still have questions. 

Hi Francisco, The first thing we need to know is what happens that is unique to that process so we know what to base the trigger on. Is this a manual clone or a clone by automation? Or is there some other indicator (binary) that when the cloned issue is created that we know for sure that is the issue we need to base the…

Hi Allan - Welcome to the Atlassian Community! I am going to mark Alina's answer as accepted. Please let us know if you still have questions.

Where are you expecting them to show up? If in the right side, I don't think that's what they do. Do you have progress and % on the Epic for the children? Or for a Task and the sub-tasks?

Hi Rathna, Go to Settings > Work Items > Work Item Hierarchy There you can add a level 2. You must be a Jira Administrator to be able to access the folder to change it. 

If you follow the guidance in the link I posted above, you will be able to delete it. If you followed that already, where did it go wrong? Which step?

It's going to be a wet, cool day in our neck of the woods in Montana. Though I am heading to Idaho for most of the day - it will be my first trip to that state. 

Still confused. What is the actual step-by-step process that is happening? 

There is not a way to fix it other than deleting the work item and resubmitting. Creating work items through automation does not guarantee a particular sequence will be done. You can try putting in a delay between each create work item step to see if that does it. 

Hi Lex - Welcome to the Atlassian Community! The work item key is a unique value assigned to each work item (Epics, Tasks, Sub-tasks, etc.). Therefore they MUST be unique. However, if you look at the Parent field for each of the Sub-tasks you should see that they are all using the same parent key (ECRS-26 in this case). 

Growing up we never had a camper. But now that we are in Montana, we are seriously considering getting one. 

Hi Kelly - Welcome to the Atlassian Community! Are you getting this inside of Jira/Confluence?

Hi Nidhi - Welcome to the Atlassian Community! I am marking Rilwan's answer as accepted. Let us know if you still have questions.

Thank you again for the information. Very helpful.

Hi Ahmed - Welcome to the Atlassian Community! This is an open forum to the public. Please do not share personally identifiable information for your instance. I have cleared the name out for you. Now, what do you mean you "lost" it? Was it deleted? Were permissions changed and now you can't see it? Check the System Audit…

Are these fields coming from a third party app? 

You are welcome!

Yep, there's a good chance that happened, too. :-) You should open a support ticket with Atlassian to find out. https://support.atlassian.com/contact/#/

Pretty sure that is the case, yes. 

Hi Marcel, I am not aware of any plans to change/improve the field type. Why not just use two different fields in your form? 

It's probably that the Form for those projects doesn't handle the Labels type fields correctly. Not all fields are supported. 

Hi Leon - Welcome to the Atlassian Community! I suggest you open a support ticket with Atlassian and see if they can combine the accounts for you. For purposes here in the Atlassian Community or with Certifications, I use my personal email. https://support.atlassian.com/contact/#/

I have had allergies since I was a kid. Grass pollen is one of the worst for me. Whenever someone is cutting the grass, my nose will burn. And with several different types of trees in the southern US, Fall and trigger lots of allergies. Now I take elderberry syrup (or capsules) along with powdered garlic capsules. Seems to…

@lemoene Smit - Going to mark Kai's answer as accepted. Let us know if you still have questions. 

Hi Alice, If you go to Settings > User Management > Directory and remove all of the filters, do you see the user? 

Thank you all!!

Hey @Emily Yeomans - Did you get this sorted out? 

That all should work the way you have it. It might be a timing issue where the form has not fully loaded or something when it tries to process the condition. Put in a Re-fetch action or two before the Condition and see if that helps. 

It's most likely because it is a multi-user select. You would need to open a support ticket with Atlassian to verify, and then request that it show the name if there is only a single user in the field. Though I don't think they would be too keen on making the change. https://support.atlassian.com/contact/#/