John Funk Community Champion

Great - let me know how it goes. And then if you don't mind clicking on Accept answer button above so we can close this one out then. 

Hey Scott - Welcome to the Atlassian Community! I have not not seen it do that before, but you might want to take a look at the URL for the ticket that comes up in the old view. See if there is something like ?oldIssueView=true at the end of the URL. If you just erase that back to the key for the issue then it should show…

Okay - glad they got it cleared up! Can you click on the Accept answer to close this one out? Thanks!

Hi Heather - Welcome to the Atlassian Community! You need to go to the page with the list of Projects on it. On that page will be a button to Create a new project. This might also help you to get off to a good start: https://confluence.atlassian.com/jirasoftwarecloud/starting-a-new-project-764477947.html I hope that helps!

No, sorry I don't. You probably need to contact Support for the add-on. 

Hi @Mukund Iyer Rajamony - You should probably do that with an add on like Automation for Jira. 

The number represents the total cards that would appear in that column if you did not have the quick filter selected. If you clear all of the quick filters, then you should see them. 

Hi @Ankith - Welcome to the Atlassian Community! I am not sure that I am following you on how you were able to link a single story to two different Epics. There is a field that is called Epic Link and will only allow one value. If you are linking the issues through the normal Linked Issues field, you shouldn't use that for…

Hi Michael - Welcome to the Atlassian Community! That is by design based on the latest changes by Atlassian for GDPR. So, it shouldn't give you any real problem as once it is saved, it just shows the name. 

Hi @Cornelio Encarnacion - The Atlassian Community is made up of other Jira users who help answer questions when we can, but this is not Atlassian Support. !. Check your notification scheme on the project for which you are no longer receiving notifications. Something might have changed. 2. If you need further assistance,…

Hi @Ambica Seshasayee - You might try changing the Permission Scheme to not give Sys Admins wholesale access to those Projects. Use Project Roles for the Browse Projects values to limit who can see the projects. If a Sys Admin needs access to the project, he/she should be placed in a project role by name and not as the…

Hi Julie - Welcome to the Atlassian Community! As Kirstin mentioned, you should be able to get what you need from the Project Category under Project Settings > Details. You might also want to look at the Jira Portfolio product for even greater functionality. 

Thanks for sticking with it. Maybe after the upgrade they can provide you with a better answer. 

Understood - was just thinking that was the best way to get you metrics on time in status for each one. If you don't need that, then yes, a simple custom field with those values could be added. Then as you move from one step to the next, the initial value resets itself to To Do. 

Hi Cindy - why wouldn't you create a different status for each one? To Do - Step 1, To Do - Step 2, etc. ?

No, I am not aware of any ability to toggle that off. You could probably get Atlassian to create a feature request for that in the future though. 

Hi @alexandra.lcortijo - That is the number of cards/issues in that column on your board. You might have multiple statuses in that column - so check the columns in your Board Settings to see what is there. And also check your board filter to see what it is really pulling. 

Yes - you can click on your avatar/icon then choose Settings or Personal Settings. Then scroll down to the Jira Labs section and click off the new Jira view. Then go back to the previous screen.

Great - glad to hear that!

Hi @Bartosz Wojciechowski - Maybe if you view the issue in the Old Jira Issue view and then click on Edit and then Where's My Field. 

Hi Juan - Sounds like a bug, but just to check - what does the Validator message say in the workflow? And just to verify that the message does not get displayed when creating through the Epic. I would go ahead and get a support ticket created with Atlassian for it. 

Hi @Ashutos Dash - Welcome to the Atlassian Community! I would first check the Notification Scheme for that project to make sure it hadn't changed and to just double check to see who should get what notifications when.

Please post the solution when you get it resolved so we can close this out and there will be an answer for folks who may search on it. 

Hi Ralph - you will need to update your Permission scheme to grant the appropriate access to the project(s). You can use the group or the project permissions. 

It would have to be with Atlassian to see if Jira even sent it. And if not, then get them to help you track down why it didn't send. They are the only ones at this point that will be able to tell you that. :-(

Hi Isabele - Welcome to the Atlassian Community! You can do that by doing a Release on the board. You must be a Project Administrator (not necessarily a Jira Administrator) to be able to do a release. This will simply remove them from the board, but you can always search later for them. We do a Release each week on our…

Hi @ryzwan - Welcome to the Atlassian Community! This is not possible out of the box with Jira, but you should be able to do it with an add-on like Automation for Jira or ScriptRunner. 

Hi Alexandra - Welcome to the Atlassian Community! I have seen that occasionally. Have you tried it both in the Old Jira Issue View and the New Jira Issue View to see if there is any difference?

So, the same user sometimes gets notifications on the same project and sometimes doesn't? Have you checked with your IT staff to make sure they are not getting caught in Spam filters somehow? And if nothing there, you probably want to create a support ticket with Atlassian for them to investigate. But you will need the…

Great - thanks for posting that!