John Funk Community Champion

The biggest recommendation I can make is to set boundaries! I found myself actually working much more than normal simply because it was so convenient. I would pass by my makeshift work area or study and think, "I can send a quick email." Or "Let me just quickly check my email." Then a couple of hours later I am still…

Click on the settings gear icon and choose User Management. Then click on your organization name in the top left. Then choose Directory. Then choose Managed accounts. Select the name of the user you want to change the email for. Then change the email address on the resulting page. Or if they are not in your domain, sent a…

Vous êtes les bienvenus! Si cela répond à votre question, pouvez-vous cliquer sur le bouton Accepter la réponse pour fermer celle-ci? Merci!

Hi Chun, You can create and run a filter. Then with the results showing, click on the 3 dot menu on the top left and choose Bulk Change All. Then select the items and choose Edit. Then choose Move. Leave the project the same but just change Story to Task. I hope that helps!

Hi Nikolay - Welcome to the Atlassian Community! Do you mean how do you change the email address for the user in the system? Or the text of the email going to the user?

Hi Durga - Welcome to the Atlassian Community! 1) Yes it is free. 2) See if this previous post helps you: https://community.atlassian.com/t5/Jira-questions/Jira-REST-API-to-get-projects/qaq-p/728218

Cliquez sur la recherche, puis affichez tous les filtres. Cela devrait vous amener dans la zone pour créer des filtres.

That is very weird. Do the transition names appear with the same wording? And you are sure there is only one transition in your workflow to the given status?

Excellent work, Mario - thank you for jumping in and helping diagnose the problems. 

Bonjour Rita, Vous devriez pouvoir créer des filtres rapides sur votre carte afin qu'ils soient disponibles lorsque vous consultez votre Backlog. De plus, si vous créez un filtre pour les sous-tâches ou d'autres éléments, vous pouvez ensuite afficher dans un tableau de bord avec le gadget de statistiques des problèmes pour…

I wonder what it would look like if you added the project into the quick filter with the reporter. project = CRMU AND reporter = f9d8f8df8f8d8g8dfd (whatever the value is)

Hi Ganesh - Welcome to the Atlassian Community! You can add whatever status you like to your workflow, including DOR. 

On the board, click on the 3 dots on the top right hand side and then select Board Settings.

Check the permission scheme for that project to see who has the ability to Delete Issues. 

Hi Jeremy - Welcome to the Atlassian Community! There are permissions in 3 different areas, more or less. A Jira Admin (or System Admin) who can make changes to configurations - workflows, custom fields, schemes, etc. Then there are Project Admins who make changes specific to that project (with limitations). And then there…

Hi Rajesh - Have you tried clearing your cache in your browser or using another browser? Are any other users having the same problem? 

Okay, understood. Go to the project settings for that project, then click on Summary. You should be able to see which FC the project is using. Then you can change if from there if it is still using the Default. 

Hi @avijayaragunathan - Just navigate to the child issue you want to delete and delete it under the 3 dots menu. 

Hi Shyam - you should be able to add a Post Function to the Create transition to set the story points field = 0. This should override anything that gets put in there at create time. 

If this is all we can do for you, can you click on the Accept answer button above to close this one out? Thanks!

Hi @이상미 - You need to edit the transition(s) going to the Done status. Then click on add Post Function. 

Hey @rolaca11 - Your other option might be to copy the Default Field configuration and remove the duplicates. Then link the new FC to your projects. However, that's just a bandaid to get you functioning. I would put in a support ticket with Atlassian to see if they can help you clean up your Default FC. 

Hi Andy - That's definitely strange. It almost appears that the quick filter is ignoring the lone project maybe and including issues where Amin is the reporter but not on that project. I would run those queries separately outside of the board in the filters search function and see what you get. 

You don't configure roles - they just exist and you add people to the role. What exactly are you trying to do?

You only have 10 users or less and your instance is bogged down? WOW! I still would disable Structure for a while for a test and then do your normal thing and see if you run into any of the same problems. 

From a user perspective, Jira can be setup to be very simple - just to do, doing, done king of thing. Is there something in particular that your team is struggling with?

sorry, that was a typo - take out one of the "and"s and try it again. Is this a next-gen project? If you are wanting to add a new status, that is done in the workflow. Edit the workflow and add in the new status and the appropriate transitions. Once that is done, you can add the status to the board. You might start here…

Take a look here then and see if it helps. :-) https://confluence.atlassian.com/cloud/password-policies-938859739.html

Very good - so you are functioning again? If so, can you click on the Accept answer button to close this one out? Thanks!

Bulk update is not yet implemented, you can vote for it here: https://jira.atlassian.com/browse/JRACLOUD-70356