John Funk Community Champion

Hi Jeff, That's because the user doesn't have access to the underlying filter used by the gadget. You have to share the dashboard, AND share every filter used by the dashboard. 

https://confluence.atlassian.com/adminjiraserver/configuring-issues-938847082.html The Server version of that page has the diagram. If you click on the Cloud tab you will find links to lots more information. Glad I was able to help!

Agreed. :-) Did this take care of what you needed? If so, can you click the Accept answer button to close this one out? Thanks!

Hi Paul, You could set that up quite easily with Automation For Jira - and it's now free to use. 

Hi Seth, You should be able to reorder the fields by editing the screen itself. Then you can simply drag the fields up or down to reorder. Also, take a look at this diagram for help in understanding the relationships:

Hi Kenadit - I would try a post function to set the priority = Standard (or whatever you want it to be) as you suggested above. Then try it and see what it does when you create a test issue. 

Hi @이상미 - are you looking for the count of tickets assigned to each person?

Hi Katarina - Welcome to the Atlassian Community! You should should able to just type the username for the person even through the prompt doesn't show up. So something like: created > startOfWeek() AND assignee changed BY john.funk and assignee was currentuser() and assignee = currentuser() and status = 'to do' Go ahead…

Hi Vincy - do you also in the site-admins group? That's the privilege you need to administer users. 

I am not having that trouble, even within a next gen project. I will post something with Atlassian for some feedback. 

You can't just "switch" them over as such. You would have to create a new Classic project and then Move all of your issues to the new project. 

Hi Pammi, You need to make sure that your workflow allows that. Either with an All transition to Backlog status or you need to add a transition from Planning to Backlog - at least long enough to move it back and then you can change it. 

What type of project is it?

Hi Jackie - Welcome to the Atlassian Community! Take a look at what I just posted here: https://community.atlassian.com/t5/Jira-Software-questions/Can-t-move-my-stories-up-or-down-in-the-backlog-anymore/qaq-p/1328443?utm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_question&utm_content=topic#U1328469…

Hi Steffen, Are others on your team able to see it? Thinking it might be a browser issue. Try clearing your cache or using another browser to see if that helps.

Hi Eric - Welcome to the Atlassian Community! Might be in a couple of places - the first is usually the culprit. If someone has updated the filter associated with the board to do an Order By other than Rank, (or perhaps the order by is missing) then it will not let you change the rank by dragging up or down. The other one…

Great! Glad that was helpful. 

:-)

Hi Pravin, We do something almost exactly like that. We have a front end JSD project that collects information through the Portal for multiple projects. But based on the value of one field, we create a new issue in a separate software project. We do all of that using Automation For Jira (which is now free). Here is our…

Glad I was able to help a little bit. :-)

Hi Jeff, We do something similar, but send an email using Automation For Jira (which is now free to use). For the date and time in our example, we use: {{issue.customField_17038.convertToTimeZone("America/Chicago").longDateTime}}.. But you could use the Now() function in Automation For Jira to capture the exact time of…

Hi Nicolas, We do something similar - we clone a card when it is moved to Done and then link the cloned card to the original (trigger) card. I suspect you could do the same on Create. Here is our example:

You can't control all of the things you want to do with the workflow in Next-gen. For instance, not sure how you can even get two statuses in the same column - but haven't tried either. :-) Plus you can't control the transitions in the work flow. In my example above, we just have columns for the Blue statuses. We use a…

Ah, we use something very similar on some projects. We call it our Triage process. Here is what the workflow looks like: We place the Backlog, and the 3 "Reviewed" statuses in the Backlog column on the board. Backlog Pullable is the first column on the board past the Backlog column and it continues from there. :-) Let me…

Welcome, Nathan! We are glad you are here!!

Your backlog is simply a status (or step) within the workflow used by the board. The backlog is simply a holding pen more or less for future work that will move across your board. What are you trying to do with the backlog that is different from that process?

Yeah, I don't think you can do that with Business projects. I NEVER use those. You can change the workflow underneath, which should change the columns for you, but not even sure how you would get to a filter that lies underneath. I would just do a software project - it will accomplish whatever you need to change. Next-gen…

Hi Josh - Welcome to the Atlassian Community! Take a look at this and see if it helps you: https://support.atlassian.com/jira-core-cloud/docs/work-with-boards-in-business-projects/

Oh, for next-gen projects, you simply go to the board and click on add status or click on the Plus button on the far right side to add a column. 

Posted here: https://community.atlassian.com/t5/Off-topic-discussions/What-is-your-1-tip-for-working-remotely/td-p/1324530/page/2#U1327970