John Funk Community Champion

Hi Michael - How Jira uses ranking for columns on a board has always been very complicated and hard to understand for me. I do not think that it orders items initially based on the status it is in if there are multiple statuses in the same column. My experience is that it is sometimes (often) tied to when the card first…

Hi @anu - Thank you for your very open and honest reply. Overall I was very pleased with the response. I also found the three classes of requests very insightful and would echo Russell's response that if those could somehow make it into the tickets if might give the customer a better idea of what might happen with it. I…

Yeah, that's partly my fault for contributing to the confusion. The Old view always has had it since I have been using Jira in Cloud. But when they first rolled out the New view, it was not available. There were actually a lot of complaints about that, so I guess they ended up adding it. But I think it is only there for…

I should have also included this link above - sorry for the oversight: https://community.atlassian.com/t5/Atlassian-Answerers/Atlassian-backlog-management/gpm-p/1336963#M275%3Futm_source=atlcomm&utm_medium=email&utm_campaign=immediate_general_post&utm_content=topic

Thanks for sharing the screenshot - very helpful! I did not realize they had added that to the New Jira Issue View - I rarely use it. I don't think you are going to be able to set that for users since it is configurable/changeable per user. The best you can probably do is submit a Feature Request to Atlassian to see if…

Hi Mandy - try adding something on the end like: OR labels is empty AND labels not in ("workflow", "report") OR labels is empty

Well, you said don’t hold back, so here we go. I know this will probably not make me very popular in the Community or in Atlassian ranks. But I feel it is important to represent the users to some degree. This is my third attempt at this (and my last 😊 ), but honestly, I was very disappointed with the Product Leadership AMA…

Hi Leslie, As of right now, only the owner or a Dashboard or a Filter can edit/change it. There's an open request here if you want to vote for and follow: https://jira.atlassian.com/browse/JRACLOUD-17783

What have you tried?

Great! Glad you found a solution. Can you click on the Accept answer button above so we can close this one out? Thanks!

Hi Dante - Welcome to the Atlassian Community! You might try the Two Dimensional Filter Statistics - it should give you exactly what you want. 

Unfortunately, I am not aware of any other method or tool that will help you then. :-(

Hi @Omri Peretz - There isn't anyone who can help you with that in the Community pages. You need to create a support ticket with Atlassian here: https://support.atlassian.com/contact/#/

No, there is no way to resize any of the fields in Jira Cloud. You can't even control where on the form they show up. 

Hi @Tamás Joó - Welcome to the Atlassian Community! What kind of error is the user getting? Can you share a screenshot of what that user sees and what you see? You might have the user clear their cache in their browser or even try another broswer to see if it changes anything. 

Hi Ashley - Welcome to the Atlassian Community! You could modify the filter associated with the board to sort all issues by date created or key or something like that. However, it will affect your entire board and all columns, not just your Backlog. AND you lose the ability to drag the cards up or down to change…

There is no All | Custom view in the New Jira View - all of the fields are shown all of the time. Can you provide a screenshot of what you are referring to?

Hi Allan - Welcome to the Atlassian Community! Certainly, you can do that. The basic process is to create a Workflow Scheme that will be attached to each project. Then place the workflow or workflows you want into that Workflow Scheme. As you create new projects, you can actually create them based on the current setup for…

Hi Aditya, You can create an Epic (or any other issue you want) from any board simply by clicking on the Plus (+) button in the old left nav or clicking the Create button in the new top nav. Simply change the project to be the one you want. 

Hi @Deepika 1. Go to Board Settings 2. Got to General 3. Click on Edit Filter Shares 4. Delete any existing shares 5. Save Then only you will be able to see the board. 

Hi @mornex - Welcome to the Atlassian Community! I am not very sure of your actual question. You can't invite people to a board per se. You can send them a link to the board. BUT the underlying filter for the board must be shared with anyone you want to see the board. 

Sorry, couldn't resist. 

Here's what we do: Backlog > Backlog Pullable (we call the column options and is used for Backlog cards that have been vetted and ready to go) > Architecture Design > Development > Code Review > Merge > Test > Deploy > Done So cards ALWAYS move forward. If it goes to Code Review and the reviewer finds something - it stays…

Great! I am glad that worked for you. :-) Can you click on the Accept answer button above so we can close this one out? Thanks!

If you are looking for total time on the board - I would use a status that is something like Ready or Ready to Start. This would be a status after your Backlog when you have vetted the issue and decided it is ready to be worked on. Then track time when it leaves that status/column - like I do in my example below. The card…

Hi Neetu - try this code which sets the value of the field to 0 first if it is missing a value: {{#=}} {{issue.customfield_12018|0}} + {{issue.customfield_12020|0}} + {{issue.customfield_12102|0}} {{/}}

Great! Glad I was able to send you in that direction. 

Hi! Just following up on this. Did it work out for you? If so, can you click on the Accept answer button to close this out? If not, is there something else I can help you with? Thanks!

Hi @Erdős Zoltán - I would create an Epic as the top placeholder. Then you can link any issues on any project to that epic with no problem. 

Hi Gontar - I would go ahead and open a support ticket with Atlassian here: https://support.atlassian.com/contact/#/