John Funk Community Champion

Great - glad I could help!

Hi Keith - Welcome to the Atlassian Community! I think you are on the right track with Jira Service Desk (JSD) :-)

Hi Marcelo, Go to Settings > Issues > Priorities Then you can edit from there. 

Sounds like that should work, especially if it works with other projects. I still suspect it has something to do with the board somehow. Maybe it's the issue type being used on Board A? Is it different than the issue types on Board C?

Glad I could help. :-)

The items (i.e. issues) on a board are based on the filter - nothing else. So if you copy a board, it will copy it with the existing filter. All you need to do is edit the board by going to Board Settings and change out the filter for the board. The board will now show the issues that your new filter provides. The board is…

Hi Sebastian - Usually just copy and existing board that has the setup that I want. Then I change the underlying filter for the issues I want to see. 

Hi Reham - Welcome to the Atlassian Community! I am not expert support, but maybe can help a little quickly. :-) What are you using to auto create the sub-tasks? In the workflow itself? Automation For Jira? ScriptRunner? And what error are you getting in any of those tools that you can share?

Just curious, but why would you have issues show up on a Scrum board that are not a part of the Sprint? That's probably the problem. Not sure that you will ever be able to solve that. :-(

Great - glad I could help!

Great - glad you figured out what was going on. Your response will be helpful for others in the future with the same problem! Thanks!

Well, there's one more permission you should check. Make sure your users have the Assignable user permission in the same scheme. And just to check - NO user comes up? Or just certain users? Does YOUR name come up?

project = ABC and status changed from Backlog TO "In Progress"

Can you share a screenshot of what you now have?

Hi Carlos - Welcome to the Atlassian Community! You can do this with the Automation For Jira tool that is available in Jira Cloud. * Go to Project Settings > Project Automation (on left-hand menu) * Press Create Rule in top-right corner * Select the Trigger "Issue Created" and press Save * Next Select to add an Action, and…

Hi Kenneth - Welcome to the Atlassian Community! The first place I would look is the Permission Scheme for that project. See who has Browse Project permissions for the project. That might be which is preventing persons from showing up under the dropdowns. 

I can't answer the Confluence pages question. But I assume it would. I would test just one of the issues to confirm one way or another. The bulk change function is done from the filter, not the board. 

Maybe try putting a Branch rule / related issues component prior to the Clone sub-task.

Hi Marie-Laure, So you run the filter attached to Board B and you see issues for both Project A and B as you desire? Correct? But when you look at Board B, you do not see any issues from Project A - correct? Have you checked for any sub-filters on Board B to make sure they are not further filtering issues?

Hi Cristina - I would take a look at the issue in the Old Jira Issue View and see if it is there. Or perhaps it just took a little longer to process and show in the New Jira Issue View - so maybe just a refresh will show it?

Hi Blanca - Welcome to the Atlassian Community! You can create a filter with the tickets you want to see and execute the filter. Then you can export the tickets to a CSV or Excel. There is also a good add-on to see the issues in Excel: See here for the official Jira Cloud to Excel export:…

Hi Mehdi - Welcome to the Atlassian Community! You can do that with the Automation For Jira tool which is built into Jira Cloud. * Go to Project Settings > Project Automation (on left-hand menu) * Press Create Rule in top-right corner * Select the Trigger "Issue Created" and press Save * Next Select to add an Action, and…

Hola Oriol, y bienvenido a la comunidad Atlassian! Puede crear una subtarea automáticamente cuando se crea un padre utilizando la herramienta Automatización para Jira disponible en Jira Cloud. Vaya a Configuración del proyecto y luego a Automatización del proyecto.

Hi Rameez - Welcome to the Atlassian Community! Filters are owned by a particular user, no matter who stars. Starring a filter (or dashboard or other item) just allows you to find them quicker when searching because they are one of your favorites. However, only the owner of the filter may change it. I suspect someone has…

Hi Judah, Can you share a screenshot of what you have already? Here is example of code you can put in the summary field to copy down from the Epic and append it: {{triggerIssue.summary}} - Your Text Here

Great - glad I could help!

Unfortunately, you would need to submit a Bug to Atlassian Support to find out what their plans are for that. :-)

Hi @Kashif Ansari - Try using a Branch rule / related issues component prior to the Edit issue fields component at the end. 

@Inna Gordin - This is Awesome!! Thanks for sharing!!

You'r original question said "Making it impossible to see who is included in a simple JQL, such as:" If you multiple complex JQL queries using specific usernames, you are probably going to be out of luck to see the names simply in the query. I would imagine if you run the query though, you would see the names in the…