John Funk Community Champion

¿Alguna actualización?

Sorry, can't help you more there. :-(

So you are going to the field and clicking on the calendar and selecting a new date. Correct? If so, make sure you click outside of the field in a blank white space or into another field so that the change you made sticks. 

HI Mahnoor - Welcome to the Atlassian Community! That tells me the parent status is not equal to Approval at that point. You can log the current value out to see if you want, but that's the error message to me. 

On the free subscription you cannot have more than 3 users. Plus for a user to simply responding to an email, they should not be posting Internal Comments - only External or Customer comments. 

Hi Franco, No that is not possible out of the box. You would need an add on like Tempo Timeheets. 

Hi Hernan - Default workflows cannot be edit as the note in the image says. It is also not a good practice to change the defaults. You should make a copy and use the copy for your needs. 

Hi Zhl - Welcome to the Atlassian Community! What were you doing when you got the error? Have tried using a different browser or using Incognito mode? 

Hi @Indrasenareddy k Project Roles are global and cannot be added or taken away from projects on an individual project basis. If you don't want to use that Project Role on a particular project, just don't populate it. 

Hi Christian, Unless I am missing something, you should mark all fields as Required if you want them to have values in them before the form is submitted. 

Olá Thales, Você não pode criar subtares diretamente no portal.

You could be called much worse, hahaha

Hi @kniyogi - Welcome to the Atlassian Community! Does Testmo create a unique Work Type like Test or something like that? What is the work type for those test cases? 

Hi Tamar - Welcome to the Atlassian Community! You should report that to Atlassian Support: https://support.atlassian.com/contact/#/

Hi Pratik - Welcome to the Atlassian Community! Do you see other filters okay? Maybe you no longer have permissions to the filter? Can others see it? 

Hi Liz - can you share your headings? And you are importing with a blank value in the SR Number? 

Hi Nathan, Was this a new user sending an email for the first time? Have you had them try it again? If they are a new user, maybe add them as a Customer first and see if that helps. 

Hi Gowdara - Welcome to the Atlassian Community! Are you using a particular app in Jira for Test Cases? 

Hi Baudoin - Welcome to the Atlassian Community! Not sure you will be able to see much of that information through the global audit log. I know it is tedious and time consuming, but you are probably better off getting a start on it manually by opening each rule and capturing the data somewhere. And while you are in there,…

Hi Kamil, Not sure what would cause that. You might want to open a support ticket with Atlassian while you are waiting for possible answers here. https://support.atlassian.com/contact/#/

Hi Aditya - Welcome to the Atlassian Community! You can try to delete all of those and then start over with the CSV. 

I took Driver's Education as a class in high school when I was 15 and got my permit. And then got my license when I turned 16. 

Hi @guillaume Forman - I am going to mark Shalini's answer as accepted. Please let us know if you still have questions. 

Hi Marijin - Welcome to the Atlassian Community! Let me see if one of the fine folks from Atlassian can come here to help you out. 

True! Glad you figured it out.

As these are Customers, unfortunately you will not be able to control their names or email addresses. When they sent in the initial email to create their first ticket, they get an email back asking them to register. At that point they enter their name. But if others are simply using that same email, they should be able to…

Maybe try to export those directly from ClickUp and then import into Jira using CSV. 

What does your filter look like? If you look at the results of the filter in the search area, do you see all of the epics there? Another thing to check is the settings for the plan to see if anything has been excluded. 

Hi Jesper, Check the Permission Scheme for the project to make sure that the role has access to the Browse Project permission. Also, try out the Permission Helper while you are there - it should help you to pinpoint the problem. 

Yep, this seems appropriate. :-)