John Funk Community Champion

Hola Carolina, Enviar un correo electrónico al cesionario no es algo que normalmente esté haciendo fuera de la caja con Jira. Como dijo Hernan, deberá modificar el Esquema de notificaciones para ese proyecto para que el cesionario reciba y envíe un correo electrónico cuando se asigne el problema.

Hi Samuel, This is very is easy in Automation For Jira. It would look something like this:

I would try using Automation for Jira to see if it works better for you instead of the standard Post Function. 

Okay, are you saying that is happening? Because it shouldn't out of the box. If the parent is changing with the sub-task changes then it sounds like there is some automation plugged in somewhere. 

Glad I could help a little. :-)

Hi Mahesh - Welcome to the Atlassian Community! Is this a Next-gen project? Or a Classic project? Can you go to Settings > Issues > Issue Types?

Buenas tardes Carolina - ¡Bienvenido a la comunidad de Atlassian! Las hojas de ruta generalmente están asociadas con Epics y muestran un plan estratégico para comunicar las fechas en que se espera que se realice el trabajo / plan. Por lo general, se muestra en algo así como un diagrama de Gantt. Aquí hay una definición…

Hi Hannah - Welcome to the Atlassian Community! Make sure that the workflow that the DevOps project uses has all of the statuses on the All Teams board. Most likely they are in a status that is not mapped to the board. 

Hi @Hotovaga - I am not sure I completely follow what you are trying to do. Do you want the sub-task to be in a different status than the parent? Does it not already allow that to happen?

And what tool are you using to do the copy?

It might be related to the name you have given it. That shouldn't effect it but Jira can do some strange things. Maybe change the custom field name to Original Desc and then try it again. 

Why does the Original Description look like it has a Dropdown next to it? Where was the screenshot taken? 

Hi @Jiri Bures - Welcome to the Atlassian Community! Can you share a screenshot of exactly the value it put in there?

Great! I am glad I was able to help. 

Did you get the billing contact changed?

I would start by changing the Billing Contact to you or someone with a valid email for the company. Is there anyway to access the email that would have been sent to the old contact? You can go here: https://my.atlassian.com/purchase/payment But you will need a valid Order # if you can find one. 

Hi Kais - You cannot alter the Permission Scheme under the Free plan, which is what is needed to be able to delete Issues. 

Those are projects, not Dashbaords. What happens when you click on the Dashbaords link? Can you send a screenshot of that?

Do you have access to the Billing area in your Jira to make that change?

Hi Marcelo - See if this link helps you a little: https://github.com/AlexanderBartash/JIRA-Priority-Icons

I don't think you can upload for Cloud - you just have to put in the link. 

Hi Natalio - Welcome to the Atlassian Community! My experience is that Atlassian probably sent notice to someone in the company that the payment was not made. It is usually the Billing Contact and not the Technical Contact (i.e. Jira Admin). Find out who that is in your company and see if they have an email. It typically…

Hi and Welcome, Peter! We are glad you are here!

That's awesome! I was glad I could help. :-)

Yes, every time the value of one field is updated, you can add it to the value of another field. So if you have a total field that has a value of 10 and then you change the value of a different field from 0 to 5, you can have the total field up date to add the current value plus the new value of 5 to make it 15. 

Hi Manoj - Welcome to the Atlassian Community! No you are not going to be able to do that - you can't control the order inside a single field other than ASC or DESC.

Your only other option would be to create a custom number field that gets populated with a value for the position. But you would have to manually maintain that. 

H Michal - Welcome to the Atlassian Community! You cannot create a Next-gen board from scratch, it can only be created and attached to a new Next-gen project. But you can make a classic Kanban board as simple as you like. 

Hi Ratih - What happens when you run the permission helper for the user?

Hi Manus - Next-gen projects use a simplified board format. The only way to see if there are Epics is to use the Group By function on the board and choose Epic.