John Funk Community Champion

Great! Glad I could help 🙂

You should be able to use the Category field in the project itself. You can create whatever names you like. Go to Settings > Project > Details Place the value you want there, or create a new one. Then in your filter just use: Categroy = Next-gen (or whatever you decide) You will need to update that field after you create…

Hi Liz, I would start by just running a query for the project to see how many issues actually show up. Something as simple as: Project = ABC If all 83 issues show up, I suspect it is a problem with the filter used by the board and Trudy says. Maybe there is a sub-filter on the board even. 

Glad you were able to get up and running. :-)

Hi @Süleyman , Do you mean that when you run a filter the results include a column for the KEY and you don't want to see that in the list? If so, you can click on the Columns button on the right side and select the columns you want to see. 

Hi Innocent - Welcome to the Atlassian Community! Have you looked at the Permission Scheme to see who has access to the Browse Project permission? Also, how are you "granting" access to the group? 

Hi Allan - Welcome to the Atlassian Community! Can you give an example of exactly what you are trying to do? I am having a little trouble understanding exactly what you are doing. Also, can you include a screenshot of the current rule you have?

Hi Darrell, I suspect at least one of those was created in a Next-gen project. Those projects don't have a concept of sharing already created custom fields. So you could create the same named custom field across multiple Next-gen projects. Do a query like Region is not empty and see which projects come up. 

Can you post a screenshot of what you automation rule looks like? I am having a little trouble following what you are trying to do. 

perfect - thanks!

Can you share the bug here?

Hey David, Why don't you just set a Due Date of every 60 days and warn them 10 days in advance to change it?

Hi Assia, What is the error you get for the 1 + 1.5 + 2?

The statusCategory part above should take care of that. Where you able to verify the results of the latest one? 

Hi @Sébastien Almiron , If you want it to execute when the Due Date is less than 3 business days, then try by changing the operator from >= to <=

Hi Ken - Welcome to the Atlassian Community! You should be able to do that by implementing Issue Security Levels. You can read and follow here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Create a custom field with the type of Message Custom Field (for edit). You might have to click on the Advanced option on the left when creating the field. Give the field a name and then Next. Add the field to the screen you want it to appear on. Then go back into the Configure field for the new field and set the Default…

Glad I could help!

Just curious but why would you use Resolution instead of Done? If you are looking for issues that have other resolutions, which I think you are ;-) Then try this: project = MYPROJECT AND issuetype in (Story, Task) and (status != Done or statusCategory = Done and statusCategoryChangedDate >= startOfDay(-35)) ORDER BY…

No, I am not sure what order they go in. I just received it kind of as a second beta where I didn't make the cut in the first beta. Hopefully, it will be your way soon!

Hi Mark - there is a custom field type called Select List (cascading) that can be used when creating new custom fields. 

Hi Adrian - Welcome to the Atlassian Community! Just take a look at the URL - it will be the last number in the address. Should look something like this at the end: RapidBoard.jspa?rapidView=706 So 706 would be the board ID in that case. 

Hi Kyle - Welcome to the Atlassian Community! You could create a message type field and place it above the dropdown. 

This is not in the permission scheme but the project settings. If you have added customers to the People section on your project, then you should be able to add them to the Service Desk Team project role. Then they can see the values in the user picker dropdown. Were you able to do that. 

I have not used JSU before, but there is an add-on for Automation For Jira for Server. You should check that out. :-)

Hey @John McKiernan - I am getting a 404 error on the webinar link. And thanks again for such a super webinar yesterday!

Hi Pete, It's a little hidden. Do all that you have listed above and select the source to be Current Issue. THEN click on the words Current Issue which will cause another pop-up where you can tell it which field to copy from. 

Hi Pavle, You need to update the workflow to add a post function on the transition to Done to set the Resolution field. 1. Go to Settings > Issues > Workflow 2. Find your workflow and click Edit 3. Find the transition to Done and click on it. 4. In the pop-up, click on Post Functions 5. Click Add post function 6. Click…

Hi Andy, Here is the link to the Cloud version of the feature request: https://jira.atlassian.com/browse/JRACLOUD-34945 You should vote for it and follow along for updates. You might could try a test project to see what would happen. The problem tends to be issues that are linked to other issues with references back to the…

Hi Ron, Issues are only associated with a single project. However, you can make an issue show up on multiple boards and if the projects share the same workflow, then you can move tickets on one board and they automatically move on the other board. Is that the kind of thing you are looking for? Also, if an action takes…