John Funk Community Champion

Hi @Baba Farooq Basha - You cannot add a group to the Watcher list. See this for more info: https://community.atlassian.com/t5/Jira-Questions/Add-group-as-watcher-for-a-ticket/qaq-p/155823 But regardless, to add a group to Jira, you need to have site-admin privileges in Jira. If you have that, then go to Settings > User…

Hi Mikhail - Welcome to the Atlassian Community! You will need something like Automation For Jira or ScriptRunner to do that. Automation has a Lite version that is free. And then a fully functioning paid version. See this for Lite versus Pro versions:…

Hi Chris, Can you edit the Field Configuration to make Custom Field Z not required?

Saludos Rodrigo! Viví en La Paz por 7 meses en 2010. :-) ¿Qué podemos ayudarte?

The current status in the first issue must be available in the workflow of the cloned issues. 

Not sure I am completely following. Can you give an exact example? Something like Field A is cascading and has a value of X for the first value. When something happens (identify what happens to kick off the Automation trigger), then copy X from Field A to the first value of Field B Can you provide something like that?

Hi @Frédéric Battesti - Is that within the same issue? You should be able to do that with the Bulk change function. Just run a filter/query for the one(s) you want to change (assuming they are changing to the same value). Then choose the Bulk change function and proceed through the process. 

Here is a little more information. There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In all versions, you get unlimited executions per month Automation Basics: https://www.atlassian.com/software/jira/guides/expand-jira/automation You can do this via…

Hi Vinay - Just to clarify a little. Posting here will get you help from other users in the Community. Sometimes an Atlassian employee may respond, but they are not the front line people here. Plus, you are using a Free version, which does not include Support from Atlassian. Users here will help you the best they can, but…

Hi David, Why don't you just include the name of the product in the version name? 

Bonjour Carole, Je suis heureux que vous ayez trouvé une solution de contournement pour l'instant. Je n'ai toujours pas entendu parler du support, mais c'est une faible priorité pour eux.

You are very welcome. I am glad we could help!

What is your estimate of the percentage of issues that have a parent? I would move the those that do not have a parent (or child) attached first. And then if the number remaining is relatively low, then move them manually. Otherwise, move the parents first, the system will recognize there are children and bring them along.…

Hi Prashant, Yes, you will only do 1,000 issues or less at one time. What error are you getting when you try to move fewer than 1,000?

Hi Francel - Welcome to the Atlassian Community! You could also create some automation using ScriptRunner or Automation For Jira to then create an issue for the Developer in another project as Nic suggested and use information already captured from the JSD request. 

Not sure why you don't see that option. Have you ever been able to use that option? Are you a Jira Systems Administrator? Finally, check the Global Permissions under Settings > System > Global permissions. Then see if you are covered under the Share dashboards and filters option. If they answer is Yes to all of those…

Since Next-gen projects are very independent of each other, make sure that anything you have added to the source project is also in the target/destination project. That includes custom fields you created, columns, labels, etc. The first thing I would look for is the status of the card you moving from and to so you can…

No, you have to create a new Next-gen project and then move the issues from the Classic Software Project to the Next-gen project.

You cannot create a second board for a Next-gen project. You can only use the original board 

Hi @Szymon Sobczak - How many issues are you moving? 

Then I would create an Automation For Jira Scheduled trigger that runs at the beginning of each month and performs the needed actions. 

Hi Sandesh, You cannot create a Next-gen Project based on an existing filter. Every Next-gen project is created independent of any existing schemes, filters, boards, fields, etc. 

Hi Jamie, I agree with Daniel - you should definitely be able to automate this and not do manual uploads. The question for me is what triggers the need to create a new issue. In other words, what happens? Is it just the passing of a date? Or the closing of another issue? Or some other trigger? 

How many projects are involved? Maybe you could run a rule per project to keep the numbers down. If you can create 8 rules, grouping projects to keep the numbers under 1,000, then you can use Automation for Jira. 

Sinto muito - quando copiei o código na resposta, ele mudou parte da sintaxe. Tente o seguinte: project = "Wize Truck" and created >= startOfMonth() and created <= endOfMonth()

You have to have a direct access to the email to be able to send something to that address. You can definitely hard code the email address in the email in Automation For Jira. In other words, always send an email to manager@abc.com when the issue meets the conditions. 

The simple answer is that the sort order really seems to have nothing to do with the status. 

That's fantastic!

That's awesome!! Thanks for seeing that through! Have you tried it yet? 

No they don't have to completely match, but the value being inserted at issue create time must match. The other thing is to match every field between the two issues when you cloning in those instances where it fails. Something has to be different. If you can't find it or unwilling to go to that effort, then you probably…