John Funk Community Champion

Hi Arvind - Welcome to the Atlassian Community! Go to https://id.atlassian.com/ and see if you can request a reset of your password. 

Can you post a screenshot of that?

Yes :-)

Hi Jo - Welcome to the Atlassian Community! You should open a ticket with support here: https://support.atlassian.com/contact/#/ Choose Billing, Payments, and Pricing

Oi Ana, Você não pode fazer isso por meio de JQL, mas pode usar a API. Dê uma olhada nesta postagem anterior para obter orientação: https://community.atlassian.com/t5/Jira-questions/Is-it-possible-to-export-a-list-of-all-projects-with-their/qaq-p/370112

Hi @rr - Welcome to the Atlassian Community! Where are the emails coming from? I assume not Automation For Jira. I also assume they are coming as a part of the Notification Scheme attached to the project. You probably want to modify that to only send to Watchers when an issue is updated. And also modify the global setup to…

Hi Doug - Welcome to the Atlassian Community! Jira certainly does not have this functionality out of the box. There might be an add-on, but none that I can think of right off hand. I love the capability displayed above though!

Hi Roxie - Welcome to the Atlassian Community! It looks like your Jira Software license might not be active. I would contact Atlassian Support: https://support.atlassian.com/contact/#/

Simply type the email address of the person in the To field instead of selecting a field. 

See this for more guidance: https://confluence.atlassian.com/adminjiraserver/managing-project-permissions-938847145.html

Go to Project Settings > Permissions Then edit the Permissions - Attachments section is near the bottom. 

Edit the Permission Scheme for that Project to give permission Attachments. 

Create a Condition for the SLA. Then create a New Action for Send Email. In the To: you can put in the email address or use the value of a field. 

I would go ahead and submit a support ticket with Atlassian. Then please post back here what the resolution was. https://support.atlassian.com/contact/#/

Haha - you are too kind, sir. :-) There is a Lite version app of Automation for Jira that is Free. You can compare the free vs paid versions (Lite vs Pro) here: https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html

I would go ahead and submit a Support Ticket as a Bug with Atlassian: https://support.atlassian.com/contact/#/

Hi @adtyh jkipmsd - Welcome to the Atlassian Community! What exactly are the steps you are doing? And what exactly is the message or error that you are getting? 

Hi GZ, The cards that appear on the board are based on the Filter for the board - not the project used in the Location field. You have to have a value in it, but it can't be a Next-gen project (nor a Jira Service Desk project for that fact). So you can choose any project you want (I just use a "dummy" project or template…

Hi Maria - Welcome to the Atlassian Community! Check the transition to Closed in the workflow to see what Conditions might be on the transition which would cause it not to show up. 

Hi @Joan Andreu Juan Torrens - In the basic search, the user will probably have to start with the first name and not another name within the user. So in this case, they will have to start typing Maria to see the list of names some up.

Make sure the user is in the people section of the project. Project Settings > People They should be in a role that has the Browse Project Permissions to see it and Create Issue permissions to create. Usually the user should be in the Service Desk Customers or Service Desk Team project role. While you are in the Permission…

You are welcome!

Sure - it is this one: https://marketplace.atlassian.com/apps/1221301/jira-cloud-for-excel-official?hosting=cloud&tab=overview

Here's the link to the bug if you want to vote for it and follow the status: https://jira.atlassian.com/browse/JRACLOUD-75040

Hi Adolfo, I would check for any Automation rules that might be doing that. 

@Simmo - Any thoughts on how to update a related issue to REMOVE a value that was removed from the trigger issue? 

Hi Perry, I would install the free app to connect to Microsoft Excel. Then you can open the list of issues directly in Excel. So you can see all 5,000 and it is already in Excel so no need to "export" from Jira. 

Is the issue type actually called DigiShield? Or is that just the name of the ticket (the value for the Summary)?

Hi Ed, I would use an Automation For Jira rule to populate the multi-user picker custom field. Here is some information to get you started with Automation For Jira if you are not familiar with it. There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In…

Hi Jono, You can't copy Next-gen projects from a "template" like you can with Classic Software or Jira Service Desk projects. The closest you will be able to come is to create an Automation For Jira rule to automatically create the tasks when the new project is created. But you will have to create all of the project level…