John Funk Community Champion

Hi Debankur, You cannot add fields under fields. And you would not use the Field Configuration to add values to a dropdown. You would do that by editing the Context for the custom field. Go to Settings > Issues > Custom Fields Then search for the field. Then click on the 3 dot menu to the right and choose Contexts and…

Hi Jacquelin - Welcome to the Atlassian Community! What type of project is it? Next-gen? Classic Software? Classic should still have the Hide completed issues older than: setting at the bottom of board settings. And I am not aware of Next-gen removing that function either. 

What if you tried to share the filter directly with the group that you have mapped to the project role?

So for the Product project, you have added new roles and mapped them to groups? But they are not showing in your dropdown for project roles? 

Hi Naglaa - Welcome to the Atlassian Community! Take a look at the sub-filter in the board settings to see if there is additional query that is filtering out the cards. 

Yes, it should be able to be done with Automation. Read down that post to an answer by sreuter with this info: Subject:So much goodness, we just released awesome app v{{version}}Content: {{#lookupIssues}}* {{key}} - {{summary}} {{/}}

@Simmo - any ideas?

Hi Suma - Welcome to the Atlassian Community! I would copy the current one, modify has needed and then then attach the new one to the project that needs the change. You will need to do that with each Scheme as well. 

Hi Milan, Is this a Next-Gen project? Or a Classic Software Project? You might look into use an Automation for Jira rule following the LookUpIssues guidance here: https://community.atlassian.com/t5/Jira-Software-questions/Sending-an-email-with-a-list-of-issues-using-Automation-for-Jira/qaq-p/1192501

And did you add the query as a condition as well?

What error are you getting? Or what is the result of when it runs? Can you share the audit log?

Maybe so, but realize that is not the intended functionality moving forward. I would suggest that you need to adjust how you are interacting with the tool. 

Hi @İrem Çilingir - Welcome to the Atlassian Community! Who can see what boards is controlled by sharing the underlying board filter. If the filter is not shared with a user (or group or project role) then the user will not see the board. 

I have not used the " around the days before - just startOfDay(-5d)

Hi John, Advanced Roadmaps have replaced the functionality of the old Jira Portfolio. I am pretty sure that this is a permanent move and there is not a way to go back. 

Hi Vikash, You will probably need an add-on like JMWE or ScriptRunner to accomplish this. 

Hello and Welcome Miggie! We are glad you are here!!

Hello and Welcome, John! We are glad you are here!! This might be a good place to get started: https://www.atlassian.com/software/jira/guides/getting-started/basics

Hi Akash - Welcome to the Atlassian Community! That's exactly what Jira Service Desk does. 

Hello and Welcome, Heba! We are glad you are here!!

Yes it is Nic! AT&T building in my home town 😊

haha nope

Hi Vinay, We actually use a third party vendor called Nave. They do a fantastic job!

Hi Jana - Welcome to the Atlassian Community! You can set up a filter to only show the issues you want a user to see, and then share that filter with the user. A filter is essentially the same as a queue. The other think you might try is to add the user to the Project Role - Service Desk Team. That might allow them to see…

Hi @Marek Ochab , @Abracadabra , You can set up a filter to only show the issues you want a user to see, and then share that filter with the user. A filter is essentially the same as a queue. The other think you might try is to add the user to the Project Role - Service Desk Team. That might allow them to see it but I have…

Hey Vincent, The only think I know to do is to create a cron using Automation for Jira that would run on the 26th of each month for issues created now minus one month. 

Nope

This one is likely easy also.

Brooklyn Bridge?

Hello and Welcome, Kenneth! We are glad you are here!!