John Funk Community Champion

Hi Vitalij - Welcome to the Atlassian Community! You can edit the board filter to add to the end of the query: ORDER BY Priority But realize that will affect all columns on the board, and you will no longer be able to drag cards up and down to change the priority. 

How are you determining which Department is assigning the tasks? Are you not capturing that information in a field. For the gadget - Click on Load all Gadgets to see a larger list. It will be listed alphabetically. 

For the Permission Scheme - got to Project Settings > Permissions. There you can edit the Permission Scheme. 

Sure - You can learn more about that here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Hola Humberto - it's probably not there because you are not a Jira Administrator and the rule is a multi-project or global rule. You can get an Administrator to update it to uncheck the box,

Hey Jeff, One gadget that I find handy is the Issue Statistics gadget. You can use that with the Department as the Issue Statistic to get a count by Department of the number of issues for that Department. 

Hi Dionei, For really confidential projects I use Issue Level Security for the issues. 

Hi Maria - Yes you can do that. Just create a board filter that includes all 5 projects. Something like Project in (ABC, DEF, 123, 456, 789, XYZ)

Hi Chloe - Can you share some screen prints of that? The email should just populate into the table and the view shows what's in the table. So if you do a filter and display a column for the Description, do you see it? 

Hi Matthew, Certainly I would discourage you from using any Simplified Workflow for multiple projects. You can copy it if you like as the beginning of making a new shared one though. Then link the new shared ones to the multiple projects. If the copy is not in the Inactive, then it is probably linked to a project…

Hi Marcella - Welcome to the Atlassian Community! I am not that familiar with the internal mailbox configuration, but if you use JSM projects, it will supply an email address that will create tickets from outside sources. 

Hi Javier - I am not aware of any way to do that. 

So, unfortunately, the quick answer with the Free plan is that you can't. :-(

Hmm, it might very well do that. Thanks for sharing your findings! Can you click on the Accept Answer button above so we can close this one out for others? Thanks!

De nada

Hi Toby - Welcome to the Atlassian Community! You won't be able to do this with regular JQL. You can use an automation rule to populate a custom number field by using the diff function for dates and then do your query against that number field. Here is the information about how to do that in Automation For Jira with Smart…

Hola Mayra Elena, Primero deberá crear un campo de tipo de número personalizado. Luego, puede implementar una regla de Automatización para Jira para incrementar el valor del campo personalizado cada vez que se procesa la transición para ese problema. Consulte esta documentación sobre cómo crear la regla.

Hi Mikhail - Welcome to the Atlassian Community! There isn't a way to currently to Issue Level Security for Next-gen projects. You can follow that feature request here: https://jira.atlassian.com/browse/JSWCLOUD-18843

The Kanban board should show it then. Maybe create a new card that would go to the backlog and has the Epic as the Epic Link. Maybe you can see if it shows up in the Backlog of the Kanban board then. Just thinking it removes some other factors from the history of the card maybe. 

Hi Martin - Welcome to the Atlassian Community! We actually have a post function that assigns the issue to the person who moves the card into the status. So we just look at the assignee. However, if you don't do that, you might can get to it by the API, but that's out of my expertise. Maybe someone else can chime in here.…

Hi Wolfgang - I don't know if your project is Next-gen or not, but this bug might apply: https://jira.atlassian.com/browse/JSWCLOUD-21154

Hi Christina, You can do that with an Automation For Jira rule. If you are not familiar with the tool, here is some information to help you get started: There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In all versions, you get unlimited executions…

That tells me that there is something inherent in the Scrum type board that excludes Epics from other projects. 

Ah, the dreaded re-index, haha. I use Cloud so I forget about having to do the re-index with server. Glad you got your fix.

So you have Epics included in your Sprint and showing them on the board? And you have verified that if you run the filter you see the card in the list, but it is not on the board? Is it in a status that is not mapped to the board then? 

Hi @Юлия Погорелова - How did you end up solving it? 

Then how do you know it is failing? 

can you share the filter being used by the board?

Within a screen scheme, there can be a Create Screen, and Edit screen and a View screen. So, got to Settings > Screens and find the Screen Scheme being used by the project. A transition screen can be attached to a transition in the workflow so that when a user changes statuses, it fires a transition and if there is a…

What is the error message now?