John Funk Community Champion

So, I am not exactly sure of the answer to your question other than to try it. There might be a difference in the terminology that we are using as well. A Move in Jira relates to physically changing the project ID associated with that issue to a new project ID. For example, issue ABC-123 is in project ABC. But the issue is…

Hi Graciele, What type of project are you using? Team-managed (Next-gen) or Company-managed (Classic Software)?

Hi Phil - you might considering limiting the permissions as to who can move an issue on that project. Just edit the Permission Scheme for that Project and change the values for Move Issue permissions. 

Hi Kavita - Welcome to the Atlassian Community! I don't think you can rename the Linked Issues section - nor should you. Second, you have use different Linked Issue Types to denote the differences. And you can create new Linked Issue Types if needed. Go to Settings > Issues > Issue Linking

Hi JK, There is an IF/Else condition type in Automation. Have you tried that? You could probably also accomplish it by using branches. But I would first start with the IF/Else. 

Hi Noa - To me, it really depends on your process. Your workflow should mirror your process. If you don't like you process, then change that, but model your process on the tool. Use of Issue Types for me comes down to how you want to handle different types of work (or even how you want to report on the different work).…

Hi Denise, I am not aware of an add-on that could parse out the email like that. You might could do something with the API and capture the data from the source in someway. 

Hi Gabriel - Welcome to the Atlassian Community! While we might be in agreement with you, and would like to see something different there, the Community is not the best place to request that. We are here to help with solving some problems you might have to cannot make changes to the actual tool. Your best route is to…

Hi Assen - Welcome to the Atlassian Community! I am confused here as I am not aware of Next-gen (now Team-based) projects being available for Jira Server - they are only for Cloud. Here is the feature request to add them to Server: https://jira.atlassian.com/browse/JRASERVER-68153 And Roadmaps are not being considered for…

Hi Petr - Welcome to the Atlassian Community! Can you be more specific about the "No Matches" error? Can you share a screenshot? And what type of Project is it? 

Hi Ralf, Can you get to the site directly without going through your Jira connection? https://marketplace.atlassian.com/

Hi Tanguy - We have created a couple of custom issue types for this - One called Discovery and one called Ideas. Mainly because we use a couple of different workflows within the same large team. Maybe I can actually write an article this week that shows our setup. :-)

Thanks for the opportunity @Jane Yeoh - I have signed up!

Hi @Dvir Malka - Welcome to the Atlassian Community! You should be able to use a JQL like this: project = ABC and issuetype = "QA task" and assignee = dvir.malka (where you would put in the actual name of the user). The other option is to just do this: Project = ABC and issuetype = "QA task" and statuscategory ! = Done…

You should be fine then with the Company-managed project. 

Great - glad it is doing what you need. If this answered your question, can you click on the Accept Answer button above so we can close this one out? Thanks!

I would say that you definitely need to put in a support ticket with Atlassian. Please post the resolution back here so we can close this one out. https://support.atlassian.com/contact/#/

Was afraid of that. Not sure how you are denoting current sprints when you replicate the data. 

Hi @jfreidkes - Welcome to the Atlassian Community! If you are filtering within JQL it would look like: project = ABC and sprint in openSprints ()

Hi Thiago, You would probably do this using the Scheduled trigger function within Automation For Jira. You would need to add a cron that ran every 15 minutes though - that's a lot of rule executions every month - somewhere around 3,000. You probably get by with that with a Premium Subscription, but doubtful with a standard…

Hi Oscar - Welcome to the Atlassian Community! Are there any special characters in the email address? Or double periods or things of that nature? Have you tried to add the user under the User Management section? 

@Torsten Waldeck - Basically, yes to your question. AND, you should definitely consider @Bill Sheboy 's questions in the process of a final decision. 

Hi Julia, As @Deepanshu Natani said, it would really depend on how much you already have (number of projects, issues, etc.) and how much you want to retain. I think I might go at it as a fixer upper, but creating new shared schemes and applying the same scheme to as many projects as possible to bring some consistency. 

Hello and Welcome, Cesar! We are glad you are here!!

Hi Kevin - Yes, Jira can definitely be a bit overwhelming for new folks. Take a look at this helpful guide/tutorial to get you started: https://www.atlassian.com/software/jira/guides/getting-started/basics#step-2-pick-a-template

Hi Torsten - Welcome to the Atlassian Community! Changing the Status Category of those statuses to a Done category should be fine. Just check the post functions on the transitions to each of those statuses to then set the Resolution field value. Finally, just realize that it is not the status category of Done that closes…

Hi Foysal - Welcome to the Atlassian Community! This other post just happened as well - see if the answer helps you out: https://community.atlassian.com/t5/Jira-Software-questions/How-do-I-create-sample-data/qaq-p/1661441

Great! Glad to help.

Hi Babu, You can certainly use Automation For Jira to send an email when the status changes (which obviously would affect the count). Here is some more information for Automation if you are not familiar: There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month *…

The image came in a little big so I am not able to see all of the code.