John Funk Community Champion

Hi @Suraj Aderogba - If you are a vendor from the Atlassian Marketplace, you are required to identify yourself as such and have a company name lozenge in your username. Please let me know if you need another copy of the guidelines. 

Hi Thomas - Welcome to the Atlassian Community! Just a note that you should avoid necroposting - posting to questions that have already been answered and accepted for a long period of time. Your time is better spent on current postings that are open. Thanks!

Let me see if someone can come here. 

You are very welcome

Hi Alka - Welcome to the Atlassian Community! I am going to mark Prachi's answer as accepted. Please let us know if you have more questions. 

What type of project is this? Team-managed? Company-managed? Business? Software? Are you grouping by something on the board? 

Hi Nicolas - Welcome to the Atlassian Community! Since you are on a Free subscription, I will see if someone from Atlassian can come take a look. It might take up to two business days. 

Hi Jira Admin - Did you ever get your form created? 

Exactly - those forms will not show up for you to use with the Form submitted trigger in Automation. Only the Advanced forms. 

Have you tried it today? I am wondering if the outage yesterday was affecting it. 

Hi Cooper - Welcome to the Atlassian Community! Are you saying the tasks will be of various lengths and not consistent for each time created? In other orders Task A starts 20 business days before Launch Date and is Due 18 business days before Launch Date. Task B starts 18 business days before Launch Date and is Due 15…

Hi Sarah - Welcome to the Atlassian Community! Can you share the rule that you have so far?

That's why you will not see them then - those advanced forms used by the automation rules are only available in JSM projects. 

You are welcome

Hey Danno! Well, those are two different fields that get populated differently. The Resolution date should be getting set when the Resolution field is populated. Actually its called the Resolved date and not Resolution date. If you have a field by that name, then it is probably a custom field that was created in your…

Hi @pschmidt - Welcome to the Atlassian Community! You can do that, just create a Kanban board and map the ending statuses (last column) of your Sprint board to be the first column of the new board. You can even create a board filter so that it only shows the statuses that you want, also. 

Hi Sean, Is it possible that the JSM project you selected does not have any Advanced forms? The automation triggers for forms only applies to these advanced forms, not the built-in Request forms. 

Hi @swright - Welcome to the Atlassian Community! That tab (All work) is going to be going away and will be combined with the List view. You can go to the List view now, which pretty much shows the same information. And there you can add filters to only show Epics. 

Hi Cheryl - Welcome to the Atlassian Community! There is an active incident with all Atlassian products right now due to the AWS outage. It could be related to that. You should probably wait for that to clear and then try again eventually. https://status.atlassian.com/

Hola Jhonatan, ¡Bienvenido a la Comunidad Atlassian! Actualmente, hay un incidente activo con todos los productos Atlassian debido a la interrupción de AWS. Puedes seguirlo aquí: https://status.atlassian.com/

Hi Moshe - Welcome to the Atlassian Community! There is an active incident with all Atlassian Products right now so it might be related to that. But if it has been happening prior to today, then you should check with the vendor for the App connector to see if they have feedback. 

Hi Mauricio, There's an active incident with all Atlassian products right now so it could be related to that. Give it some time and see if it clears up. 

Yep, hopefully that's it and it's back up and running soon. The good thing is that the automation rules tend to fire and catch up when down like that. Hopefully that will be the case.

Hi Naveen, I know this is really old, but I suggest you reach out to Atlassian Support if you have not already. They can probably give you the best guidance. https://support.atlassian.com/contact/#/

Hi Luka - Welcome to the Atlassian Community! I have not had that interfere before because the monitor is big enough to displace the message compared to the names. Are you doing this on a laptop or some other way with a small screen? 

Hi Timothy, I suggest you open a support ticket with Atlassian if you have not already. Please post back here with the solution for future readers who might be encountering the same problem. https://support.atlassian.com/contact/#/ Best of luck!

Hi Mehdi - Have you tested that rule? 

Hi Michelle, Thanks for all of the questions today - there is a lot to learn, so stick with it and keep reaching out! No, permissions for various things that a user can do are based on the Permission Scheme associated with the Project. Specifically there is a Permission for Attachments. There is also a Permission Helper…

Hi Dan, I am not aware of any capability to create a channel using automation - just to send a message to an existing channel. 

That's my suspicion. Are other rules firing though? Does this rule get fired as the result of another rule firing? Or is it executed directly? On other words, is the Box field updated sometimes as the result of another automation rule firing? Or is it always just when someone updates it directly on the screen?