John Funk Community Champion

Hi @tzuf.gefen - Welcome to the Atlassian Community! You can create an Automation For Jira Scheduled rule that runs once a day. Then use JQL for the rule to fetch the issues - something like: project = ABC and status changed to "Develop" after startOfDay (-1) where ABC is your project name and Develop Underway is your…

Hi Greta, Is there maybe some automation that is running that is populating the value? If you go into the history of the issue, do you see if the field value has been update and by whom? The easiest what to see if there is a default value actually in there is by creating a new issue. In the create screen, if there is a…

Hello and Welcome, Luis! We are glad you are here!!

Hi Domonkos - Welcome to the Atlassian Community! I am a little confused here. You want to auto close the parent when all of the sub-tasks are closed, but you also want to provide a transition screen telling them they need to close the parent? Why would you provide that screen if you are automatically closing the parent…

Hi Anand, You can put this in your email: <a href="{{issue.toUrl}}">{{issue.summary}}</a> That will show the summary of the field and provides a clickable link that will open the card. Is that what you are looking for? 

Hi Manfred - Welcome to the Atlassian Community! Not sure that I completely follow you - what type of fields are these? Can you go to Settings > Issues > Custom Fields and find the fields there? 

Hi @AutomationSyncUser - Team-managed projects are intended to be stand alone projects that are separate from all other projects. So an Epic created in that type of project may have a different ID than an Epic issue type created in another Team-managed project. 

Hi Hastomi, 1. No, that doesn't apply to Free accounts as you cannot control permissions in a Free account. 2. You would need a Standard plan that starts at $7 per user per month. You can see pricing details here: https://www.atlassian.com/software/jira/pricing

Hi Shilpa - Welcome to the Atlassian Community! I would go ahead and open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi Usmaan - Welcome to the Atlassian Community! Can you share some screenshots of your rule and the audit log that shows the error you are receiving? 

Okay, let's back up for just a minute. What type of project is this? Team-managed? Or Company-managed? 

Hi Frank - Welcome to the Atlassian Community! You cannot simply change a project type from one type to another. You might create a new project of the type you desire and migrate the issues from the original project to the new one. See this guidance for how to migrate from one type to the…

Привет @Кристина Сергейчук Добро пожаловать в сообщество Atlassian! Похоже, вы хотите, чтобы настраиваемые поля отображались в списке отдельных проблем для Epic. Вы не можете контролировать, какие поля там появляются.

Hi Edgar - Welcome to the Atlassian Community! You probably just need to add some parentheses. Try this: project = "Customer Engineering" AND (reporter in membersOf(jira-customer-success) OR watcher in membersOf(jira-customer-success)) AND status != Closed AND status != Closed AND status != Done

Hi Andrew - Welcome to the Atlassian Community! You need to have Site Admin permissions in order to to be able to perform User Management functions. See this article on how to grant those permissions. https://community.atlassian.com/t5/Jira-articles/Granting-a-User-Site-Admin-Permissions-for-Jira-Cloud/ba-p/1731669

Hi Paul, Try doing a copy from the Trigger Issue instead of the parent issue and see if that helps any. 

Hi Lucy, Can you share a screen shot of the list of custom fields where it shows the field type? Also, can you show the error message in the audit log that you are receiving? Do either of the fields contain a value of 0

Hello and Welcome, Edward! We are glad you are here!!

Thanks @Angélica Luz for getting this answered. I have been out of the office for the holiday until today. 

The catchall has no code/query available for it. So if there is anything under it, cards would NEVER reach those swimlanes. @Gary Thompson - Did you ever get this answered for you? 

Did you check the Context for the fields to make sure the project is included for those fields? 

Basically, you have to have a group with all of your internal users in it - apart from just any logged in user. And then a separate group for the external people. Then you grant access to the internal group and don't add the external group. For the projects they need access to, you create another scheme that includes the…

Perfect!

Hi Thomas, I don't know that this is going to be possible. Maybe with the Additional fields (JSON) section. There is this open feature request that you can vote for and follow: https://jira.atlassian.com/browse/JRACLOUD-62229 Can you share the rule that you have so far? 

Hi Peter, There's no way to do this in Jira Cloud. The closest thing you can do is create a new custom field that has a default value in it. And then either replace the Description field or add the new field near the top and the Description towards the bottom. 

Hi Karen, Sometimes it just helps to log out and back in again. Or sometimes it just goes away with some time. Or to make sure your browser is up to date - I have seen that a lot lately. Also, try it on another browser like Firefox. 

Hi Luis - Welcome to the Atlassian Community! Unfortunately, the only way to do this is to modify the Permission Scheme used by all of the projects to not include the outside organizations. I could actually create a new scheme based on a copy of the Default Permission Scheme. Then modify it as needed and attach the new…

Hi Jon, What I would do is create a custom number field where the difference between the two dates are stored. Then you can run a filter where that value is check to be greater than zero (or another number if you like. So it would be a rule based on one of the fields being updated. Then have a new action for Edit issue and…

Hi Javier, You can add a Transition screen to the transition to Done that will show additional questions to be answered. See this for more information: https://confluence.atlassian.com/jirakb/map-a-screen-to-a-workflow-transition-in-jira-server-720634253.html

Hi Lesley - Welcome to the Atlassian Community! Make sure the fields are on the View screen as well as the Create screen.