John Funk Community Champion

Hi Brenda, Take a look at these videos: https://www.youtube.com/watch?v=ozVZHxdaZDg https://www.youtube.com/watch?v=zD2aGMq_AOw

Hi Fernando, Are you wanting to change the trigger type? Or create a second rule based on a different trigger type? 

Make sure the users have access to the project that is used in the location because it’s probably different than the projects used in the filter.

Yes pull out the assignee and run it again

No, not to an external source that I am aware of. You might could do it with a webhook and an API - but that's beyond me. But the add-on shouldn't be too awfully expensive. 

What project is being used for the Location? It sounds like it might be that the users don't have Browse Project permissions for the Project used in the Location field. 

Ah, no you won't be able to do that with Next-gen (Team-managed) projects. Sorry about that. :-(

So, I would put the Priority back in and take out the Assignee ID and run it again. :-)

Hi Jeanne, Are you running the validator first? Does it give him any more specific error messages than what you are getting? I would start dropping a column at a time and running it to see when you don't get an error. Maybe start with Priority as Jack suggests. 

Hi @Dania Zaccara - Did you ever get this taken care of?

I think they are aware of that situation and probably have it in their backlog to make the fix. First, realized that Atlassian didn't create the app - they acquired it in the last couple of years and their will be things to work through. Second, what I do in those cases is set a value of a custom field that can then be…

Hi Hansika - It will depend on the Permission Scheme for each project. The user needs Browse project permissions to see the project.

Great! Glad you got it working!

You are welcome. :-)

Hi Nishant - Welcome to the Atlassian Community! Take a look at this previous post for guidance: https://community.atlassian.com/t5/Jira-Software-questions/Jira-Custom-Fields-Sum-up-of-values/qaq-p/1359834

Agreed - definitely needs to be a team of more than 1!

Hi Ani, You should be able to chose the Clear Field Value post function and then select Due date. 

Sorry, I don't use ScriptRunner, so I do not know what would be wrong with the script. :-( Here is more information about Automation to get you started: There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In all versions, you get unlimited executions…

Hi Chris - so sorry, I was out for a week. So you are getting rows back for the query but the fixVersion column has values? Is that the problem? 

Hi @Ualasroh - Welcome to the Atlassian Community! Definitely sounds like a permission issue with the new project. Check the Browse Project and Create issue permissions for the permission scheme for the new project. 

Hi Nico - Welcome to the Atlassian Community! We use an add-on for that called External Data for Jira Fields https://marketplace.atlassian.com/apps/1219994/external-data-for-jira-fields?hosting=cloud&tab=overview

Hi Shorouk - Welcome to the Atlassian Community! You can do a couple of things - perform a bulk change to set the value based on a query. Add a looping transition from the status back to the status and either add a transition screen with the severity field on it., or set the severity with a post function. 

Started drinking coffee in my college days to help stay awake for studying. Back then I just drank it black and endured the task. But over the years, I have come to enjoy the task and look forward to it most mornings. Even decaf some days! But I definitely need some sweetener in it - usually Splenda. Sometimes a little…

Sprint 1 is your first sprint, but it has no issues in it. You will need to start Sprint 1 first. 

Hi Andre, Sub-tasks cannot have sub-tasks. You can create Epics then stories/tasks or other standard level issue types and then sub-tasks under those. 

Hi Omar - Welcome to the Atlassian Community! What type of project is it? Can you share a screenshot of the permission scheme for Manage Sprints section?

Actually our approach is to use multiple issue types based on the work being done. However, that is mostly for metrics since not all work is the same type of work nor takes the same amount of time to do. 

Você deve ver algo como a imagem abaixo.

Hi Jason, A board can only be linked directly back to a single project using the Location field. That's what determines what information is seen in the left hand side. So if you are using a board with a filter that includes multiple projects, you will never be able to directly see the details of each project on the left…

Try adding this role to the Browse Projects: * Service Project Customer - Portal Access