John Funk Community Champion

Hey Paul, I think you need to enter that as a bug with support: https://support.atlassian.com/contact/#/ I would love for you to post their answer back here!

Hello and Welcome, Ramya! We are glad you are here!!

Hi Clariza - Unfortunately, it is not currently possible to customize that. Hopefully, that will come in the future though. 

Hi @Malka Jackson [Isos Technology] - If I remember correctly, it will not execute and you will get an email. It for sure will NOT let you go over and then charge you for it. 

Hey Simon! Thanks for the opportunity to speak into this. We use a common JSM Project with a ProForma form to capture the initial request from users. Then we use Automation to create a new issue in one of 6 separate JSW projects based on the value of the GL Code. That way, users go to a single place and don't have to know…

Hi Elmer - Welcome to the Atlassian Community! The only way around that will be to set some type of value on the card when it is created that will designate which project should use that. Maybe a component or a dropdown field. But if the support team doesn't know that either, I am not sure how you will accomplish that. You…

Hi Danno, Can you be more specific where you want the Resolved date value to show? It does already show on the bottom right of an issue. 

Click on that link above and then click on the tab for Support

Hi Masa, Can you share a screenshot of your Conditions on the transition from IN PROGRESS to RESOLVED?

Hi @한새봄 I find that it is usually some type of permission related to either the issue or the project when people don't show up. Especially if they show up on some cards and not others. 

@Werner Schott - So do you still have a problem? Or is this solved? 

Hi Jose - Only Jira Administrators can create Company-managed projects. 

Hi Valentin, You should be able to do an new Action to edit the issue and select the Group Picker field. Then click on the 3 dots menu on the right and select Copy from. and then click the Add to existing values box. 

Yep, you are correct - sorry about that, was thinking on the board and not the backlog. 

Hi @Anastasiya Lebedev - If this took care of your question - can you click the Accept Answer button to close this one out? Thanks!

You probably need to implement Issue level security if you want only certain users to access issues on a project. You can learn more about that here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

Can you click on the Accept Answer? Thanks!

Glad you figured it out. Always fun to see your own mistakes after publishing to the world. :-)

Hi Natalia, So are you saying that if you click on the Issues option in you screenshot that the user then sees those issues? Or are you just saying that they shouldn't see the menu option for Issues?

Yes, that will happen if all of the boards use the same project for the Location field. Are those boards themselves shared with those users? In other words, if they click on the board do they see issues? Or do they get an error? 

Hi Mohamed - Welcome to the Atlassian Community! Can you give us an exact example? I am having trouble following the generality. 

Hi Rami, Since you are on a Free subscription, let me see if someone from Atlassian can come help you out.

Access is really give at the Issue level of a project. The board is simply showing issues based on the board's filter - which includes the name of the project or projects as a board can show issues from multiple projects at once. So it is possible to share a board and the user can see the board but not any of the issues on…

Hi Joanne - Welcome to the Atlassian Community! You might also consider a Marketplace app called Deep Clone which will clone the Epic and the children of the Epic. And the Epic can even be cloned into a different project. It also clone attachments, links, and comments. 

Hi Holly, I would say Both? You moved it to a Closed status but then set the resolution to Done. Just like you do with tasks or stories or whatever - they move to a Done status but you also set the Resolution to Done. 

Hi Chester, I would create a separate custom number field for each question you have that has text in it's answer. So you have Question 1 with drop down values. I would create a custom number field for Question 1 Number or some name like that for each of the fields. Then create another custom number field for the total of…

Users in the group have to have Browse Project permissions for the project in the Location field for the board in order for the board to work. That is probably why there is the error. 

Hi Normand, Yes, you can do two boards, but it depends on what type of project you have to how easy or complicated that is. What type of project is it? 

Hi Michael, Did you get this resolved? 

WOOHOOO!! Thank you!!! And especially thanks to Dave to being willing to be in the hot seat!