John Funk Community Champion

@Shristi Mishra-Prasad - see my note to Rachel. Can you provide that? @Rachel Alexander - Any update? 

Yes, that is true. The developers are aware of that and the fix is in their roadmap, but not sure of a timeline. 

I am not sure how you would know it came in by email, unless you were able to parse something out of the Subject or Body. 

If you create an Epic, and then Tasks under the Epic, they will be linked. 

Hi Leslie - Welcome to the Atlassian Community! Yes, the issues will continue to exist. And they should even still be linked to each other for the initiatives to epics. You just won't have any true hierarchy funcationality anymore though - just a simple linkage. 

Correct

Are you going through the path I listed above? Or through the project?

So whoever is updating this will need to be a Jira Administrator. If an Adminstrator clicks on the Add workflow they should see some values to pick from. 

Hi Ryan - Welcome to the Atlassian Community! And if it is not the Redux issue, then try disabling your Extensions. 

Can you share a screenshot? There is no Edit Workflow button next to the Add workflow button in the Workflow scheme. Make sure you are trying to add it through the Scheme. Settings > Issues > Workflow schemes

Hey Brandon - Welcome to the Atlassian Community! The only way I know would be to add an ORDER By statement to the end or your board filter and then use a custom field to do the sorting. But this would mean your entire board would be based on that sorting automatically and you would not be able to override that. That…

Hi Mac, When you set up Access with your identity tool, it should sync the users so that there should not be a problem. But I would do it during off hours when users are not logged in. 

Hi Benedik - Welcome to the Atlassian Community! This is currently not possible with Jira Work Management project lists. The changes you make will only be see by you, and each user must make the changes themselves. The hope is that they will add this ability sometime in the future. 

What did not work? What exactly did you do and what was the result? 

Hi @rtamam What type of project is it? Team-managed? Company-managed? Jira Work Management? Also, maybe try to update the issue using the Bulk change function and see if it updates it okay. 

Hi Joakim - welcome to the Atlassian Community! Maybe try using the Permission Helper inside the Permission Scheme for the project to see what might be the problem. But first thing would be to verify that the users have the Browse Projects permission and that they are still listed as the Reporter for the issue. 

So, I would just call them projects. :-) And to Nic's question - what error are you getting? Or why is it not successful? What steps are you doing? 

So if you create a new Issue Type called Story, for example, you should be able to delete the one you want to delete. But you must have at least one Base or Standard issue type.

Welcome, Theo!

Hi Sham, Have you already implemented Atlassian Access? Or just preparing for it? Prior to having Atlassian Access we were able to remove an approved domain with no impacts on the users. 

Hi Utkarsh, That is not currently possible in Jira Cloud. 

Hi Antonino - Welcome to the Atlasssian Community! Can you provide more information? Are you a Jira Administrator or just a Project Administrator? What do you mean by "legacy" projects? 

Hi Jeroen, You can't make an Epic the parent of another Epic. If you are using Advanced Roadmaps, you can add a new issue type such as Initiative or Theme or something to that affect, and then build your hierarchy. 

Hi @Giorgos A Tsavegias Jira Service Management projects have the ability to receive emails and create issues as a built-in function. Go to Project Settings > Email Requests to configure it. 

Hi @Carolina Santilli - I see where this is a new app for Cloud that might meet your needs: https://marketplace.atlassian.com/apps/1226365/secure-custom-fields-for-jira-field-permission-security?hosting=cloud&tab=overview

Hi Henry, Team-managed projects do not use the Epic Link field. They use Parent. 

Correct

Hi Justin, You can't put it on the Create screen because it will only show up on the View screen. You can try the Edit Message field but that might only show on the Edit screen. There might not be a true message type field for the Create screen. 

You need to add a post function to the transition to Rejected to set the Resolution field. 

Hi @vshnu raj - Welcome to the Atlassian Community! Make sure the Rejected status is in the last column of your board.