John Funk Community Champion

Hi Kristin - Welcome to the Atlassian Community! Can you provide an example? What is your exact query? 

Great! Glad that worked for you.

Hi John - Welcome to the Atlassian Community! Are you on Cloud or Server? What specific rule are you wanting to execute? Each card has a unique value called the key - e.g. ABC-123 So the URL could be concatenated to be something like this: https://yourdomain.atlassian.net/browse/{{issue.key}}

You will not be able to do this with automation then. 

Hi Saira, You could do this with automation as long as both issue types (the current one and the one you are changing to) use the same workflow. 

@Mario DElia - Welcome to the Atlassian Community! If you are clicking on their avatar, it should be an OR. What type of board/project is it? @Sasi Kutti - did this get your question answered?

Hi Melissa, Here is some documentation that might help: https://support.atlassian.com/jira-cloud-administration/docs/manage-issue-screens/ But basically, when you create a new project it usually comes with just one screen that serves all 3 of the purposes. But if you want to cut down on the number of fields the user sees…

Hi Jessie - Welcome to the Atlassian Community! What exactly are you trying to do? Are you trying to associate a project to a new issue type scheme (not the default scheme)? If so, you should go to the Project, then Select Project Settings. Once there, select Issues then Types Once there, click on Actions and then select…

Hi Scott - Welcome to the Atlassian Community! It looks like you might have selected one or more Quick Filters. Clear all of those out and see if you get what you expect to see. 

Please post back here with any resolution. 

Hi Tanya - Welcome to the Atlassian Community! Just to clarify - this is not Atlassian support, but just a user community. We will try to help with what we can or direct you to the place you can get more help. It might be that your email address has gotten blacklisted by Atlassian for some reason. You should submit a…

Hi Teodor - can you share the rule that you have so far? 

Hi @Chasovskikh Kirill What is not working with your formula? Can you share the automation rule that you have so far? 

Hi Paulina, The statuses for a board (mapped or unmapped) are based on the workflows that are associated with your project. It will show all unique statuses included in all workflows in the workflow scheme for that project. If you added some statues to a workflow used by the project, make sure that you published the…

There is a Team-managed projects version of Jira Work Management and one for Jira Software. So, yes, if using the one for Jira Software, then that would be a different license type. Mostly just glad you got it figured out. :-)

You are welcome. :-)

Hi Srinivas, You should be able to do this with Automation for Jira or ScriptRunner. 

Great! Glad you were able to figure it out. 

Hi @Arnav Go to the Details page under Project Settings. Then change the Default Assignee value to Project Lead. 

Hi @Göran Pettersson - Did you ever get this solved? 

Hi @Arnav It might be because the project is a Jira Service Management project. Those have different permissions for adding users. Can you verify the type of project? 

Hi Gabriele - Welcome to the Atlassian Community! No, this is not possible. By nature, Team-managed projects are self contained and do not share any objects with other projects. You will need to create the same field independently in the other Team-managed projects. Or create a Company-managed project where you can share…

Hi Rosana, We actually use the add-on called Deep Clone to do this. 

Hi Lopaa - Welcome to the Atlassian Community! Certainly you can do this - as long as there is something that ties the issues together, such as Issue Link or a common unique value in a field. 

Fantastic! Thanks @Bill Sheboy for jumping in also!

Hi Clare, We set up an email handler in Jira to interact with a custom email address in our Outlook Exchange server. https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/ So when anyone sends an email to that address, it will create a ticket/card/issue automatically for that…

Hi Boyan - Welcome to the Atlassian Community! I would suggest opening a support ticket with Atlassian ASAP. https://support.atlassian.com/contact/#/

Great! Can you click on the Accept Answer button above to close this one out? Thanks!

Great! Glad it is working again. 

You don't send to Atlassian - your administrator should do that using the admin.atlassian.com link.