John Funk Community Champion

Can you show a screenshot of issues on the board? And then another with a filter showing the issues that are resolved with their Resolved date? 

Hi @Asparuh Georgiev I am not having this problem at all. Typing in a lowercase letter shows values that start with both uppercase and lowercase. This sounds like it might be a browser issue. I will switch browsers and see if it is still happening. 

Hi Madhu, You should not be setting the Resolution for In Progress category tickets - in my opinion. You can, but that isn't good practice. So, you are saying that the Resolution field is on the transition screen, and you put a value in the field and process the screen, but it does not update the Resolution field? 

@Dorothy Callahan - Yes

Hi Stephan - yes that should be more generic @yourdomain.atlassian.net where you replace with your own specific domain name. I have edited your message to remove the proprietary name. Let me know how it works for you!

Hi Asad - Welcome to the Atlassian Community! You can do that with a JQL query like this; Project = ABC and resolved >= startOfMonth() AND resolved <= endOfMonth() To see the pervious month, use this: project = ABC and resolved >= startOfMonth(-1) AND resolved <= endOfMonth(-1)

Hi @Ivan Andrieiev Being a Jira Administrator doesn't mean you automatically have access to everything in Jira. Who can access projects is determined by the Permission Scheme for that project. So it sounds like the Permission Scheme has changed and whatever role you might have been in has been removed. If you edit the…

Hola María, Aquí hay uno que uso en un proyecto.

Yes, probably so. You might want to try creating a quick filter that hides the sub-tasks and then see if you can change the order of the stories. 

Hi Michelle, You are not going to be able to export in the exact order the issues appear on the board. There are a myriad of factors that go into that. And you can't combine RANK and another fields when using the ORDER BY function. You will need to do your sort after the export. 

Hi Supriya, What type of project are you using? If Company-managed, then go to Settings (gear icon) > Issues > Issue Type Schemes. Search for the Issue Type Scheme used by your project and edit it to add the Task and/or Sub-task issue types. Be sure to save it!

Hi Evan, I don't think I will need any screenshots, but let me know if my answer isn't clear without them. Having a field on the View screen simply means you can view the field and it's value. But if the same field is not on the Edit screen, then you will be able to see the field and it's value, but you will not be able to…

Hi Rafael - Welcome to the Atlassian Community! Yes, you can accomplish that by using Issue Level Security. You can learn more about that here: https://confluence.atlassian.com/adminjiracloud/configuring-issue-level-security-776636711.html

I don't see your screenshot, but glad you got it solved!

No, that's not something you can do. So this is on the built-in board that comes with the JWM project? Or did you create another board? 

If you are trying to add an Epic Link to the sub-task directly, that's not possible. Is that what you were trying to solve? 

Settings is the gear icon on the top right of the navigation bar. You will need to be a Jira Administrator to see that. 

Going to mark this as accepted. 

Hello and Welcome, Allison!

Hi Irina, This sounds like a bug to me. I would submit a support ticket to Atlassian: https://support.atlassian.com/contact/#/

That looks really great!

Great! I hope that helps!

Hi Karthik - Welcome to the Atlassian Community! I am not completely following you. Are you saying that on the Create screen the user clicks on All fields or selects some fields. And then next time they come back in the fields are not still selected? 

Hi Sharon - Welcome to the Atlassian Community! You should open a support ticket with Atlassian to see if your email has been blacklisted for some reason. https://support.atlassian.com/contact/#/

Thanks for joining, Mayur!!

HI Mayur! We are glad you are here!!

Really looking forward to this one!

I don't use project forecasts much, but maybe this will help convince me. :-)

Hi Aya - Welcome to the Atlassian Community! Take a look at one of the common use cases in this link. https://www.atlassian.com/software/jira/guides/expand-jira/automation-use-cases

해상도 필드는 직접 편집할 수 없습니다. 완료되지 않은 상태에서 자체로의 새 전환을 추가해야 합니다. 이것은 루핑 전환으로 알고 있습니다. 해당 전환에서 사후 기능을 추가하여 Resolution 필드를 지울 수 있습니다. 또한 관리자만 전환을 실행할 수 있도록 조건을 추가하겠습니다. 그런 다음 이 완료되지 않은 상태의 모든 문제를 편집하고 반복 전환을 실행하기 위해 일괄 변경을 수행할 수 있습니다. 또는 문제 내에서 하나씩 수행할 수 있습니다. 해결 방법이 나중에 지워지도록 현재 전환을 완료 상태에서 완료되지 않은 다른 상태로 업데이트해야 합니다.