John Funk Community Champion

Sorry for the long delay. Can you click on the Switch to JQL link and then do another screen capture? 

What is the condition that determines which value to use to update the field? In other words, what value in what field in the issue causes you to place S1 in the custom field? 

Hey Jordyn, What I have done in the past is that it would create an issue for a particular issue type every time. Then create an Automation Rule based on issue created. Add a condition for the other issue type based on the value of the field on the form. If it has that value, then clone the issue into the other Issue type.…

Hey Daniel, Can you share the trigger that you have? And are you getting an error? Or it just isn't returning anything? 

Hi @Sravan Duddella Please share the rule that you have so far. 

I would recommend Jimi's last option as well. 

Understood - was just providing additional information for a comparison. :-)

Hi Caroline - Welcome to the Atlassian Community! No, they cannot. All users must be in one or the other. You have combine Standard Jira Software with Premium Jira Service Management or vice versa. But within a single product, that all must be the same. 

I am still suspicious of the browser. Can you try another browser? Or try that browser with Incognito mode?

Hi Rashmi - Welcome to the Atlassian Community! See if this previous post helps you. https://community.atlassian.com/t5/Jira-Software-questions/Viewing-subtasks-in-a-Active-Sprint-for-a-different-Jira-Project/qaq-p/1406393

So all you are doing is updating the field value and you get the error? Or are you doing other things like transitioning the issue? 

@Monica Tami - Did the responses above answer your question? 

You need to have multiple screens in the screen scheme based on the function - one screen for Edit, one for Create, and one for View. Leave the field in the Create and View screens, but remove it from the Edit screen. Did you follow the guidance in the link I posted? 

Hi @Nisar Ahmad: M-499 - Welcome to the Atlassian Community! The client will need a Jira license if this is a Jira Software Projects (JSW). If it is a Jira Service Management project (JSM), then they need to be a Customer. If JSW, give the client user Browse Project permissions in the Permission Scheme attached to the…

Hi Maxime, First, remember that Jira Service Management projects are more about being a help desk and devops. They are not designed for software development. Having said that, any user that needs to do any update to an issue in a JSM project at all, outside of adding comments, MUST be a JSM Agent. Yes, that means extra…

Hi Akshith, You can make a custom field mandatory by changing the Field Configuration for the project. Here is more information. https://confluence.atlassian.com/adminjiracloud/changing-a-field-configuration-844500798.html

Hi @Maktumhusain Taseeladar You will need to remove the field from the Edit screen. If you don't have an Edit screen, then copy the default screen that you have and save it as the Edit Screen and link it to the edit function. Then remove the field from that screen. For more information and guidance, see this document.…

Hey @Scott Hassell - Does the Blocked Note field have a Context that might be preventing it from being used for some projects or issue types? 

They you can create an Automation rule based on an Issue Transitioned trigger. Do one Rule for transitioning to Doing and one for Testing. Then add a New Action for Edit Issue. Change the Assignee field to the user for you want for to add the developer's name (or tester's name for the second rule). 

Have you started creating an automation rule for that yet? If not, here is some information to help you get started. There are two types of automation: * Global: In the Free version, you get 100 executions per product, per month * Project: In all versions, you get unlimited executions per month Automation Basics:…

Hi Guido - Welcome to the Atlassian Community! You should be able to implement an automation rule to change the value of the Due Date in the linked card when the Due Date value of the other card changes. 

Hi @Kavitha K - Did you finish your migration? 

Hi @Mohamed Orikat - just following up on this. Are you still needing help? 

Hi @Maktumhusain Taseeladar What do you have so far for your automation rule? 

Hi Bob - Welcome to the Atlassian Community! We created custom Paragraph type fields for those. Then you can paste your "template" into the Default value for the custom field. If you want that used in the description, you can add an automation rule to copy the value from the custom field into the Description field. 

Hi Jurica, I don't believe you are going to be able to get that information. That gadget is a base gadget that comes with the product. It is even used in the standard System Dashboard. I am not sure why you want to restrict ti. 

Hi Dana, You can use this: <a href="{{issue.toUrl}}">{{issue.summary}}</a> You can change the summary to be the key or another field if you like. 

Hi @Verkline Ayuk Egbe - Welcome to the Atlassian Community! What is it exactly that you are trying to solve? 

Hi @angelica cortez - Did this get solved for you? 

Hi @wilhelm.fp This previous post might be helpful to you: https://community.atlassian.com/t5/Jira-questions/Max-Char-Limit-on-Cloud/qaq-p/735645