Comments
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Hi Laura - Welcome to the Atlassian Community! Built-in forms are only available for Jira Service Management and Jira Work Management (Business) projects.
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Hey @Kim Green - Just checking back in since this is still open. Did you get what you needed?
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Wow, that is definitely an easier solution - thanks for posting that!
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You do that with an automation rule as I mentioned above.
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I would create separate Groups in Jira with the people per Issue Type. Then I would create an automation rule that populates the Approvers field with the people in the Group. That can be at issue creation if you know which group, or when a field value changes. It will just have to be before the issue moves to the status…
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HI @jbedar I use an automation rule to populate the value(s) in the Approvers field. What is your criteria for who should be the approver?
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Hi Jo - Welcome to the Atlassian Community! Create a filter with: "Epic Link" = ABC-123 where ABC-123 is the current Epic it is linked to. Then walk through the Bulk Change process for Edit Issues and select all of them. Then in the Epic Link field, find the Epic you want to move them to. Since they are all in the same…
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What an awesome compliment!
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Is this the same question as this one? https://community.atlassian.com/t5/Jira-Service-Management/Can-any-one-help-me-out-how-to-implement-2-level-of-approvals-in/qaq-p/2145926
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Will be trying to watch as much as I can also. Also putting in a shameless plug for my session at 1:45PM PDT for Jira Work Management.
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You can do a bulk change to remove yourself where you are a watcher.
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Watching those on YouTube would be easier for me than watching late at night, haha. Not a night owl.
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Sometimes that happens. Glad it is working for you!
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That's because the filters for all 3 boards are exactly the same. There needs to be something that differentiates what is on one board versus another board. Maybe it's the status the issue is in or something like that. What is the EXACT scenario you are tying to do? And it can't be to just move a card from one board to the…
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I am not following your use case. What field are these 3 people in? Is it a custom field? You are not going to be able to send a generic email to everyone that is tagged in a comment on an issue.
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What type of project are you using? Team-managed? Company-managed? Jira Work Management?
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Hi @Low Darren - Welcome to the Atlassian Community! You don't really move cards from one board to another. Each board has a board filter associated with it which tells which cards to appear on the board. So, in your case, you need to either modify the filter for board c so that the stories in Board A show up there, or you…
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You can simply link the tickets/issues in one product/project (really just different Project Types if that helps to understand it a little better) to the other product/project. Outside of using JSM, the customer must have a Jira license.
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Well, that's the point with the people filter - if there is no avatar for them, then there are no tickets for them. So why would you want to try to see their tickets on the board when they have none? Now, having said that, if this is a Company-managed project, you can create a Quick Filter that includes all 10 of the Devs.…
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Hi @Suporte JRetail - If you are a Watcher on the issue, take yourself off!
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Awesome - all Bill on this one!
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Hi Hilfrancs - Welcome to the Atlassian Community! If you are talking about the issue key - such as ABC-31 - then no, it is not possible to renumber those.
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Hi Josette, You should be able to go to Project Settings > Details and change the name there.
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Good catch, Bill!! I should have looked at the actual rule first.
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Hi Jignesh, It depends on the type of project you are using. What type of project are you using? Team-managed? Company-managed? Jira Work Management?
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I would go ahead and open a support ticket with Atlassian to see if they can help. Please post the resolution back here so it will help future readers of the post. Good Luck! https://support.atlassian.com/contact/#/
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Hi @Support Team - Welcome to the Atlassian Community! No, I don't see how that would be possible.
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Hmm, very strange. Do you actually have access to the issue that was created? Can you see it in a filter?
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No, you should be able to add a Free JSM product subscription to your instance for up to 3 users. No customer using the email or portal needs a license. Existing Jira users should be able to add comments without needing a JSM license. If you want users to add values to fields or transition the issue, then they would need a…
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Hi Miloš, This is what I use, and I know that it works. <a href="{{issue.toUrl}}">{{issue.summary}}</a>