John Funk Community Champion

Once again, you should discuss that with someone from Atlassian. 

Great! Glad you found a solution. 

Hi @udaykiran joshi - Welcome to the Atlassian Community! They are exclusive to Cloud.

Hi @Yannic De Baets - Sorry, but I have no update or answers to any of your questions. Someone from Atlassian would have to provide those. 

You are welcome. 

Not really a geek either - though I would say I love the idea of processes more than technology itself. Would my Old Street Solutions t-shirt be considered geeky? :-p

I love things associated with history as well- and history certainly has a way or repeating itself!

Welcome, Floris! Let us know if you have questions or need help. The best thing is just to jump in and try - it for personal things. 

Correct.

Backlog IS the status.

Hi Alexander, Make sure the user has the schedule issues permission and the permission scheme on the project.

Hi Nicole - Welcome to the Atlassian Community! Access is based on the permission scheme associated with the project or how filters are shared. Just being a Jira Administrator does not give a user wholesale access to everything. You still have to have those permissions granted through the scheme. One way to check what you…

Hi @Scott - Did you ever get this solved?

Hi Melissa, Can you share the error that you are getting? 

So, is there a pop-up transition screen that should come up? Have these users that have the failures tried other browsers? Or Incognito mode? This sounds like a browser issue to me if it is just some users and by the description of what you are saying is happening. 

Hi Paul, I am not aware of anyway to make that happen. But there will be a link in the email to go to the appropriate rule. Then just search the Audit Log for the rule to see the entries with Error listed. If you would like for Atlassian to make a change, you will need to contact Atlassian Support with the feature request.…

Hi Teja, I would use the Permission Helper to see what it says. Put in the username of the person, choose Browse Projects and then choose the issue on the project.

Hi Heather - Welcome to the Atlassian Community! You need to change the workflow so that the first transition (the create transition) goes to a different status as the first status.

Hi @Nur Amira Binti Jaafar Nordin - Welcome to the Atlassian Community! You can create an automation rule based on a scheduled trigger. Then add an action to Send Email.

Hi Albert - Welcome to the Atlassian Community! How are you marking it Resolved? Are you moving it to a Status and using a post function to set the Resolution field? Or using a transition screen? If so, are these Done category statuses? If so, then you should not have to do anything else.

Sorry but that sounds like something you need to contact Atlassian Support with.

Hi Tiffany - No, you can’t have queues nested inside of queues. But you can have multiple queues.

This is a really good podcast! Lots of good information that I had no idea about. I remember seeing pictures of the Concorde and always wanted to fly on it. But like the in the podcast, no way I had the money to afford to fly on one! Communication is always the most important thing between two teams, whether crossing…

@Yakov Melman - You are editing a a workflow, not an automation rule. 

Thanks for introducing some new sites!

Hi Georgia, I am not aware of any way to update these rules in a bulk fashion. You might open a support ticket with Atlassian to see if they could do something directly. https://support.atlassian.com/contact/#/

Hi Steven, Have you tried the Permission Helper? And there's a default security level that gets added to all new issues? 

Hi Austin - Welcome to the Atlassian Community! You can add the Attachment field to the standard Request form attached to the Request Type. This will be combined with the custom form you are creating. The drawback is that the Attachment field will be at the top, before your custom field loads. But at least it works right…

Hi Tal, I am not exactly following your question. Can you provide more details or a step-by-step what you are trying to do and what you hope to see?

I was struggling to solve a technical issue, that I did not have much expertise with. And I felt like I was bothering the developer by asking for help. So instead of saying sorry for the interruption, I thanked him in advance for helping make a huge impact on our customer by solving a technical riddle.