John Funk Community Champion

Well, I would open a support ticket with Atlassian then. I have no idea what else it might be. Please post back here with the solution so we can have something for future readers to see. https://support.atlassian.com/contact/#/

Hi Samuel - Welcome to the Atlassian Community! What type of project is this? If Company-managed, check the Field Configuration for that project and issue type for the Summary field to see what it says. 

Great - glad you figured it out!

So does the rule not fire? Or it fires and it doesn't process complete to send the email? Or it fires, says it sent the email, but the person never got it? Can you post a screenshot of the Audit Log when it runs?

Hi Mariam - Welcome to the Atlassian Community! If this rule is initiated by another rule firing (meaning another rule causes the issue to transition) then you have to check the box in the Rule Details for Allow rule trigger. 

I got ahead of myself. :-) Thanks for jumping in here!

Ah, very nice! Can you help him solve his issue then? 

Hmm, very strange. Maybe needs a refresh or to clear the cache for the Dashboard? Have your tried another browser or incognito mode? 

Hi Dani - Welcome to the Atlassian Community! I think you might be trying to overengineer this one. Why not just list the person's name in the checklist instead of trying to do the @ ? What are you envisioning that the @ is going to provide more than simply listing the person's name? 

WOOHOO! This is great! So badly needed for so long. Thanks for knocking this out and continuing to iterate on additional functionality!

Hi @care4anand - Welcome to the Atlassian Community! What gadgets are you using on your dashboard to display the information? What does the underlying filter look like that the gadget(s) is using? 

WOOHOO!! Thanks so much @Nic Brough -Adaptavist- with all of your assistance and patience with this. And thanks to you @Phil Bustin for your perseverance. 

I would open a support ticket directly with the vendor and have them help instead of you just combing through their support docs. 

Hi @ardian.krivca - Did you ever get this accomplished? 

@Simon Chen - please post a new question for your specific need. 

@Scott McNeely - Please open a new question so more people with see the request and answers can be tailored to your specific problem. You can reference this post is if like. 

Can you share the actual audit log? 

Basically, I would say that when everybody is responsible for something, then nobody is responsible for it. There might be multiple people working on the item, but there should be one person responsible for seeing the the card and information are getting updated and moved as needed. 

Hey Nick - this appears to be out of moderation now. 

Welcome, Courtney!

[設定] > [課題] > [フィールド構成] に移動します

Hi Asha, That is not standard Agile practice and is not allowed in Jira. 

This is a duplicate post of https://community.atlassian.com/t5/Jira-Software-questions/After-typing-no-users-are-not-showing/qaq-p/2275252 That post has been closed to replies.

Wow, I have never been a top cupid before, haha. What an honor - and I LOVED be able to donate to Kiva!

Hi @Bruno Altenhofen - Super - that worked!! Sorry, one more thing. Can you give me more detailed guidance on how the select lists should work? (including single pick list, multi-pick list, radio buttons, and checkboxes!). I want to be able to do the same thing - select the value from the form and have it populate another…

I don't. There should be documentation available from those vendors. 

Hi Gabriella - Welcome to the Atlassian Community! How have you groomed something that isn't even in your backlog or you haven't even created it yet? 

It might be a browser issue. Try incognito mode. 

Hi Ryon - Welcome to the Atlassian Community! This is going to to be possible in Jira because not all workflows are strictly linear in fashion. Many workflows use the ALL transition which would make it impossible for Jira to determine the order of the statuses. The order was probably showing based on the number of issues…

Hi Sofia, It's a bit of work, but you can follow this article to see if that helps: https://community.atlassian.com/t5/Jira-Service-Management-articles/JSM-Approvals-by-Email-with-a-work-around/ba-p/1696674#M699