John Funk Community Champion

Hi Don - I am going to mark Mikael's answer as Accepted. Let us know if you still have questions. 

But are you executing as that user? Or a user that has the proper permissions? 

Hi Alan - Welcome to the Atlassian Community! You probably want to explore Rovo and its capabilities for this. https://support.atlassian.com/confluence-cloud/docs/summarize-comments-using-atlassian-intelligence/

Hi Mathy, Can you give us more details? Maybe include an exact use case/scenario? 

Hi Daniel - Welcome to the Atlassian Community! Are you using a user that has User Management permissions in Jira? Just being a Jira Admin is not enough - you need to have a user that has the User Access Admin permission, or even the Org Admin permission. 

Hi Peter - were you able to try out Mercy's suggestion? 

Olá Jean, bem-vindo à Comunidade Atlassian! Certifique-se de que a chave do tíquete/item de trabalho esteja na linha de assunto do e-mail. Caso contrário, o sistema não conseguirá associá-lo a um item de trabalho existente.

Hi Joel, There are a myriad of connector apps out there that can help you with it. Personally, I would suggest starting with Peek Logic and Zappier. Others are just as good though. Get some demos and compare costs. 

Hi Henry - Welcome to the Atlassian Community! If the account already exists, check to see if they have permissions to the JSM product. That should not have changed just by a product upgrade, but something might have happened where someone else took them out because the Premium subscription is so much more expensive.

Hi Arel, If it is a scrum board and work items from that sprint show on the board, then yes it will try to function just like Board A. If you don't need Board B to truly be a scrum board, then create Board B as a Kanban board so you can see the work items, and get rid of the scrum board B. 

Hi Konrad - Welcome to the Atlassian Community! I am marking Mercy's answer as Accepted. If you still have questions, let us know. 

Hola Silvana, ¿Este espacio está administrado por la empresa o por el equipo? ¿Este problema ocurre en todos los espacios o solo en algunos?

Hi Nathaniel - Welcome to the Atlassian Community! Were you able to try Mercy's suggestion? 

Hi Anamika, Almost always this is a browser issue. You can do a check on the browsers not working by slowing removing extensions and see it begins to work (Extensions are usually the main culprit in this types of errors and not an entire Browser version, though that also happens). Also, you can try with Incognito/Private…

Thanks, @Jimmy Seddon !! It's been a real treat to see these each Wednesday. Thank you for your dedication in making that happen. Happy New Year to you buddy!

Hi Benjamin, I tend to use the multiple Done status category. Reason is that it more flexible/powerful for reporting purposes in my opinion. I don't really have data to back that up, but it just feels that way to me. And you can control things better with Conditions and Validations on the separate transitions. Also, it…

Hi Ho Ming, This is possible using the Revyz Command Center app from the Atlassian Marketplace. https://marketplace.atlassian.com/apps/1228694/revyz-command-center-for-jira-configuration-backup-optimiz?hosting=cloud&tab=overview

Hi @WarUniverse If you simply changed your email associated with your Atlassian account, it will not change permissions to products or spaces that you already had access to. Did you create a new user with the new email address? Or simply updated the email address on your existing Atlassian account? Also, this looks like…

To be honest, it sounds like you need to hire a consulting to do all of that work for you. We are here to help you when you run into problems, but you need to make an effort to build these things and then reach out when you need assistance. Try creating the initial rule and then we can go from there. 

Happy New Year, brother!!!

Hi Phuong, You will not find that information here - this is a user forum. You can try to open a support ticket with Atlassian and they should be able to contact your CSM. https://support.atlassian.com/contact/#/

Hi Sharad, Use as many shared configurations as you can - meaning Schemes. This also means you would create Company-managed spaces and not Team-managed spaces. Team-managed spaces also increase the number of custom fields and configurations for the system. Create Company-managed spaces based on existing spaces as much as…

Hi Matthew - Welcome to the Atlassian Community! I am marking Mercy's answer as Accepted. Please let us know if you still have questions. 

Hi Ravikiran, You can probably do most of this with Automation rules. You can set up a recurring task by following the guidance in this article. https://community.atlassian.com/t5/Jira-articles/Creating-a-Flexible-Recurring-Task-Issue/ba-p/2040862 You can supplement the automation rule by adding in actions to create the…

This is NOT incorrect - Archive is only available for Premium/Enterprise plans as Kai says. 

I hope everyone had a very Merry Christmas, and wishing you to best in the New Year!

Hi Jenny - Welcome to the Atlassian Community! I am marking Mathew's answer as Accepted. Let us know if you still have questions about it. 

Hi Nenad - Welcome to the Atlassian Community! Sorry to hear about your troubles. Let me see if someone from Atlassian can come here and check on it.

Thanks so much for the additional functionality. And as said above, I can't strongly emphasize enough that the first priority moving forward in the new year should be concentrating on fixing JAC tickets and adding functionality to make it easier to search for completed executions of individual rules. The showy stuff above…

Hi Aharon - Welcome to the Atlassian Community! I am marking Michael's answer as accepted. Please let us know if you still have questions.