John Funk Community Champion

Great! Glad that worked. 

Try using {{issue.customfield_10164}} for the Summary field edit. 

My apologies, they have removed the Description field from showing up under the Custom Fields. And you shouldn't be setting a default value for it anyway as I mentioned. 

Hi Suganya, 1. It is not possible to delay the execution of the rules right now. There is an open request for that here, which you can vote for and follow. https://jira.atlassian.com/browse/JSDCLOUD-7983 2. You should be able to do that as you have shown in your image. Or you should be able to insert HTML code for adding a…

Great! Glad I could help.

What exactly are you trying to calculate? 

Yes - in the filter itself

Glad you got it worked out!

So, if you execute that filter just in the search section and you get a list of issues, and then put them in order by project and then assignee, how many are unassigned on the ITSM project? 

That would tell me that the issue was created with nothing in the field. Otherwise there would be an entry in the history where the value was removed. 

What is the filter that is being used for the board? 

No, there are no prioritization of the groups/roles/individuals attached to permissions. Just that they have the permission or they don't. So if someone is in a group but not a project role and the project role is not granted the permission but the group is, then the user still has that permission. 

I think there are some third party apps that will help you with that. Or just do a screen shot. 

Take a look at the history for one of the issues to see what it says about the field. 

So, what is the result? What does it show? And what are you expecting to see?

Hi Claas, Try this: {{#=}}{{issue.customfield_10091}} / {{issue.customfield_10090}} * {{issue.customfield_10081}} * {{issue.customfield_10092}} /100{{/}} If that's what you are trying to do. That will divide the first number by the second number THEN multiply that answer by the third number THEN multiply that answer by the…

You could do that, especially if only some sub-tasks get the comment and some don't. The other option would be to add the comment to a Sub-task and then grab the parent key, then create a branch with JQL for {{issue.parent.key}} = {{triggerIssue.parent.key}}

Hi Prajwal, What exactly is your question? 

Great to hear about the progress! So is everything okay now? 

Yes you need some relationship between the two issues in order to copy the value from one issue to the other. 

What is the filter the board is using? Are there any quick filters in place? How many Sprints have you created in the space above the Backlog? And how many total issues are in those Sprints? 

Hi David, What type of project are you using? Team-managed? Company-managed? Does the Epic Link field appear on the Create/Edit screen used by the project? If not, then add that field to the screen. 

But if there is no relationship between the two issues how do you know which issue to copy to? 

Now show a screenshot of the the Backlog screen. 

I guess that's my suggested solution - add the comment to the parent and copy it down to the children. So base the trigger on Issue Commented Then add a Branch for Sub-tasks then add a new action for Comment on Issue You might want to do this as a Manual rule though or every comment on the parent will get copied to every…

Go to Project Settings for the new project that was created. Then got to the Summary link on the left menu. Then you will need to click on each scheme name and then go to Actions in some cases and then Use a different scheme. Sometimes you will see the Use a different scheme directly and not have to use the Actions menu.…

Hi Rouven - Welcome to the Atlassian Community! The correct syntax for the JQL is project = ITSM AND assignee is empty

Hi Hussam, Are these issues linked in some way already? 

HI Yoav - Welcome to the Atlassian Community! You can edit an existing Company-managed project in the Project Settings to change out the schemes it is currently using for another shared existing scheme. If you are creating a new Company-managed project, you can create it based on an existing project, which will…

Hi Nikolaos, What type of project is this? Team-managed? Company-managed? Try using {{triggerIssue.key}} for the Epic Link field if it is Company-managed. Use the Parent field if it is Team-managed.