John Funk Community Champion

Hi Leena You should vote for an following this request. Though I don't think anything will happen anytime soon. https://jira.atlassian.com/browse/JWMCLOUD-527

Hi Noah, You can start with this list: https://marketplace.atlassian.com/search?hosting=cloud&moreFilters=free&product=jira

Well done @Kristján Geir Mathiesen - Unfortunately, I have not responded to all 150 - yeah, I know a bad friend. But looking forward to the next 1500. Oops is there an extra zero? 

Hi @Thuc Nguyen - Welcome to the Atlassian Community! Go to Project Settings then Permissions. Once on the Permission Scheme, click the Permission Helper button in the upper right. Follow the prompts. @Anton Sivolap - Any update? Were you able to solve? 

If no feedback is provided to Atlassian, then they can't fix it. Get your admin to submit a support ticket. 

Hi Kapil - Welcome to the Atlassian Community! Atlassian has some kind of bug going on with this. Will add this post to the list for follow-up.

Hi Kevin - Welcome to the Atlassian Community! Can you share the notice/message you are getting (screenshot)? That may help Atlassian troubleshoot easier. 

Hi Nathan - Welcome to the Atlassian Community! I just tested it in my instance, and everything worked fine. Maybe try with a different browser or with Incognito mode? 

Hi @Joseph Babalola - Welcome to the Atlassian Community! Is this for Jira Cloud? If so, you don't need an add-on, it is built in. But you will need Jira Service Management subscription to use with JSM projects or Jira Software premium subscription to use with Jira Work Management. 

Yeah, that's what I was suspicious of. So you are saying that if you just do: assignee in (currentUser()) and project in (DOC, ROPS, RGT) and status in ("In Progress", "To Do", "A-List Assignments") ORDER BY status ASC That the order does not have all of the statuses together? If so, if you can do a screenshot of that,…

Thanks for that update. No, you won't be able to figure the ranking - you will drive yourself crazy trying to do that. It is somehow/somewhat related to when the card first appears on a board - I don't know if that includes the backlog or not, but just the board proper. So if card A is created a year ago, and card B…

Yep, that's my question. 

My question is how were you notified of this? 

Hi @t_sufyan_anis - Welcome to the Atlassian Community! Can you post more information about this closing? 

Hi Joshua - Welcome to the Atlassian Community! Can you post a screenshot of exactly what you would like the report to show? Or describe in more detail?

Hi Kamil, Can you please post a screenshot of your entire rule? 

And you are positive that is the only screen used in your project? Can you post a screenshot of the Issue Type Screen Scheme used on the project? 

Please click on the JQL button to the right to show then full query. And then post a screenshot of that. 

Hi @jiratickets - How will it know which issue to use as the Epic? 

Hi Rena - Welcome to the Atlassian Community! Can you share a screenshot of what you are seeing? 

Hi Sebas - Welcome to the Atlassian Community! That looks fine to me. If it works for you, keep doing it! To mark the Epic Done automatically when the last child is marked Done, you can do a simple automation rule. 

Hi Lady, If you use the IF/ELSE Condition, then you can add multiple conditions in a single step - using OR functionality or AND functionality. And, of course, you can have separate IF conditions in that thread if you like. You don't HAVE to have something in the ELSE step. 

Hi Gary, Check to see if the Resolution field is on the Create screen. If so, remove it. 

Hi Rob, No, the sorting (ORDER BY in Jira terms) is done aphabetically. So you have to manipulate the values in your list somehow if you want them in a certain order. For example, for Priority you can use something like: 1 - Highest, 2 - High, 3 - Medium, 4 - Low That way it will be in the "right" order and not just…

Hi @bangun.sudjatmiko It is not possible to get a subscription for 6 months. You must do annual and pay for the entire year up front. Or pay monthly.

Hi Daniel - Welcome to the Atlassian Community! It is not possible to retain the same key when you move to a different project. However, if your customers search on the old key, they will still be able to find it and it will direct them to the new JSM issue. However, I believe they will need to retain the JWM license to be…

I think you would have to control that on the Bitbucket side, because that's where it is really happening. 

Hi @trthomas Well, I see a couple of things - why do you have a branch and then a condition right after it that does the same thing as the branch? The condition seems to be not needed. But that's not your real problem. What I see is a rule that fires when you add a comment. Then you add that comment to linked issues. Which…

Hey @Muhammad Ali Khan - any update here? 

Sorry - I really don't work much with Team-managed projects - for all of these reasons you keep running into. Do yourself a favor and ditch them for Company-managed projects only in the future. :-)