John Funk Community Champion

Hi @Murugesan - Welcome to the Atlassian Community! I am not completely following your request. You have a rule now that creates the 7 sub-tasks based on an Issue Transitioned trigger. Correct? And now you want to modify that trigger to to somehow prompt the user for some information when the trigger runs? Is that what you…

Desculpe, não estou acompanhando o problema. Você pode descrever passo a passo o que está fazendo e onde surge o problema?

Can you also share the Audit Log for when you run it?

Nothing that I can thing of. Firs, just take away the groups associated with the Product in the User Management area, without actually deleting the product. Take out all of the Users in the jira-service-desk group except maybe you. Then you can downgrade the product to the Free plan so it is not costing you anything but…

Curious why that report did not show what you wanted based on what you posted. What was missing? 

@Bill Sheboy Inside the creation of the Bug? I don't think I have ever seen that done. At the very least the trigger issue should work, should it not? 

Sure you can have multiple queues, each using a different filter. No it wouldn't, but you can create a filter for that. 

Hi @Jira Billing It denotes that the issue is completed. Why would you not want the check mark there? It is there for visual information. 

Hi Yousif, You would need the ScriptRunner Behaviours app. 

Hi Snehil - Welcome to the Atlassian Community! There is no screenshot attached. Have you tried with Incognito mode? 

안녕 @권동혁 Atlassian 커뮤니티에 오신 것을 환영합니다! 아니요, 앱 알림이 거의 없습니다. 모바일 앱을 사용하면 해당 기능이 있습니다.

Hi Kob - Welcome to the Atlassian Community! You would need to implement Issue Level Security. https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-security-schemes/

Hi Jeff, The default is for Jira to send an email to anyone who is assigned an issue. Have you verified whether the person is getting a notification or not?

Hi Steve - Welcome to the Atlassian Community! Is this a Scrum project? Is the Merged status in the far right (last) column of the Scrum board? If so, Jira determines the issue is complete if in the far right column.

Hi Norm, If The request participant field is not included in the issue security scheme, then the user will still not be able to see the issue. That field needs to be added to the issue security level, or you need to add them in another fashion that is included in scheme.

Hi Junghee - welcome to the Atlassian Community! If you are not receiving any emails from Atlassian, you need to submit a support ticket to Atlassian to see if you are on the suppression list for your email address. https://support.atlassian.com/contact/

You should definitely use Copy from Trigger Issue. Can you share the rule for copying Assignee which you said worked? 

Hi Kranthi, Here is an article that will guide you in how to create additional boards: https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

Hi Patricia, You need to create a new one and replace it. 

Hi Katherine, Try Project = "ABC" AND issueLinkType = "is blocked by"

Hi Fabrice, If I am not mistaken, I think the Control Chart report will show you that. 

Hi Jack, You can create a filter that shows all of the issues you want covered. Then create a dashboard and add a gadget for Issue Statistics. Then connect it to your filter. Use the Reporter field as the Issue Statistic. Save it and voila! You have what you want. 

Hi @naveenkumar_dp - You can create what most people call a Service Account. The trick is that you have to use an actual email address that someone in the org has access to so they can receive and accept the invite to join. 

Hmm, what did he do in the history? 

Hi Diana, Add a Branch for Linked Issues above where you have the If Then add a Condition to check the Issue Type

Hi Kristine, Can you share a screenshot of your rule? 

Ah, they are rolling out Priority Schemes. I wonder if that's what it is. 

Awesome! Let us know if you run into any other problems. 

Hi Maurice You can't use Automation to force a field to be populated - that is a workflow function with a validator as you mentioned. You would need to do the same thing you do on the other one except you would have to do it on all workflows used by the project. 

Hi Lady, It should work the same. Can you share the rule? Are you updating both fields at the same time?