John Funk Community Champion

Hi Gabriele - Welcome to the Atlassian Community! Can you share the rule that you have so far and what is not working with it? 

Hi George, What exactly are you trying to accomplish? What is the use case? 

Great! Glad that worked. 

Hi Kelly - Welcome to the Atlassian Community! You can connect with me through LinkedIn if you like. https://www.linkedin.com/in/john-funk-92261a38/

Hi Annapurna You will need an add-on for that - JMWE, ScriptRunner, etc. 

Hi Margarita, Jira Cloud does not have the ability to archive individual issues. You do have the ability to archive projects though. So you could create a project specifically for archived issues if you want and then do a bulk move of issues to that project. 

You should be able to do a service if IF/ELSE conditions then. 

Hi Chrisianne - Welcome to the Atlassian Community! How did you create the KPI? Did you use a third party app? 

Hi Sindhuja - Welcome to the Atlassian Community! When you say this is the format - do you mean in the CSV file? Or after it was created?

There is probably an extension that interfering with it. Disable them one at a time and check after each one to see if it starts working in normal mode.

Hi Shivani, You can approach this a couple of ways. One is to create a dashboard that shows the Approvals waiting on them. Create a filter with Approvers = currentUser() or whatever field you use for identifying them as an approver. And also add the status to the filter so it will only show issues in that status waiting…

Hi @SBACTL_JRFontanilla If you are asking about the emails sent by Automation, yes, it will include those because they are generated by a rule being executed. 

Hi Javier, It's probably there but there are a lot of other fields that include those two characters and so they are showing first. If you scroll down on the list, do you still not see it? If not, I would suggest you rename the field so it has some more meaning and stands out. If this is a number field, maybe even call it…

Hi Kumari, Go to Settings > System > Global Permissions At the very bottom you should see the permission for Create team-managed projects. Just modify that. 

No, not with current user for the activity stream. You should make that suggestion to Atlassian. https://support.atlassian.com/contact/#/

Hi Joaquim - Welcome to the Atlassian Community! No, you can't add a stream by current user. And there would be no need to export a gadget, they can just create a new personal dashboard and add the gadget themselves. Then add a Filter and select their user ID. 

Hi Margaret - Welcome to the Atlassian Community! Just some clarifications first - you don't assign projects to a user - you assign issues to a user. So if this comes back empty, then you have no issues currently with your name/user ID in the Assignee field. 

Agreed. Just click on the Give feedback link on the bottom left and let them know. Maybe they will get that incorporated in the future. 

You are welcome. 

Hello and thanks for providing this! Have you identified a pre-packaged set of configurations, including Assets, for an initial rollout of an HR solution? In other words, this is a good place to start for most organizations using the most recognized components and objects you would need in place to get up and running…

Hi Jenny - Welcome to the Atlassian Community! The standard Jira Software license for Jira Cloud can be either monthly or annually. However, educational institutions might qualify for free licenses. 

Yes. Let's do one final thing and if that doesn't work, then it's probably time for a support ticket. Instead of doing a Clone action just do a Create Issue action and populate the fields as a Copy from Trigger Issue. 

Hi Tammy, You can do individual tickets but not a general note. 

Hi Mike - Welcome to the Atlassian Community! You should be able to just add the project to the existing projects in the Rule Details.

Hi Koutarou, How are you changing all 11 at once? Also, can you share the rule and the audit log that fires when you change all 11 at once? 

Now, maybe manually clone the issue and see if that works? Or is that what you did? 

Hi Carlo - Welcome to the Atlassian Community! Tasks sit at the same level as Stories - not under them. Maybe you should use Sub-tasks instead of Tasks - that should accomplish what you want. 

Hi Snehil, Try going to Settings > System > Global Automation and see if you can get in that way. 

Okay, lets do this. Click the create button and then enter the data in the screen that matches the fields that you have in the rule. Don't add any values to any field except the fields you are using the in the rule for the Clone part. See if you can create or if there is an error or additional required fields. 

Qual é o valor que está sendo colocado nesse campo agora?