John Funk Community Champion

Hi Krista - Welcome to the Atlassian Community! Here's an example of one that I use that probably does the same thing, except that I am doing an average instead of a sum. 

Hi Chris - Welcome to the Atlassian Community! You can create a second board if you like. Here is an article to help guide you. https://community.atlassian.com/t5/Agile-articles/Creating-a-Second-Agile-Board-for-Team-Managed-or-JIra-Work/ba-p/2115018

Awesome! Glad we could help. 

Hi Mitch - Welcome to the Atlassian Community! No, it is not possible to alter those. 

Fix versions related to Software Development, and the Jira Work Management/Business projects would have no need of that field. But now that the List is being used with Jira Software projects, it would definitely be more of a need. 

Hi Kyrylo - Welcome to the Atlassian Community! Take a look at the Revyz Data Manager for Jira. It will do what you need. https://marketplace.atlassian.com/apps/1228694?tab=overview&hosting=cloud

Hi Manoj - There is not a way to do that which I am familiar with. I usually use two different fields. 

There's also this one: https://jira.atlassian.com/browse/AUTO-421

Hi Louise, Take a look at this Marketplace app - it should do what you want. https://marketplace.atlassian.com/apps/1231935/revyz-configuration-manager-for-jira?tab=overview&hosting=cloud

Hi James, Is this a Company-managed project? Or Team-managed project? Be sure that the field is added to the Edit screen. 

Hi Kuziva - Welcome to the Atlassian Community! You will need to open a support ticket with Atlassian for them to turn that on. https://support.atlassian.com/contact/#/

Hi Kuba - Welcome to the Atlassian Community! Only JSM Agents are able to update fields once the ticket has been created. There is an open request for this functionality that should vote for and follow. https://jira.atlassian.com/browse/JSDCLOUD-93

Hi Andrew - Welcome to the Atlassian Community! This might be a bug in the system for copying people type fields in Team-managed projects. Take a look here where you can vote for and follow it: https://jira.atlassian.com/browse/AUTO-421

Walking home from grade school (Elementary) was a pretty straight path from the school to my house. My father would drop me off in the morning, and I would walk home in the afternoon. We lived on the very edge of the university campus in our town, and the elementary school was actually on campus (my father taught at the…

Hey Matt - Welcome to the Atlassian Community! A couple of notes about this. This field is only shown to Jira Service Management Agents. Regular users putting in a ticket will not see it. It is designed for the agent to create a ticket on behalf of a user who might not be accessing the portal directly. For example, if the…

Great! If you would be so kind to click the Accept button above. Thanks!

Hi Keria - Welcome to the Atlassian Community! Try it with a space between them - Issue Type

Hi @William Elton Click on the transition to those statuses. You should see a pop-up box on the right. Then click on post functions. If you do not see a post on function setting the resolution field then you need to add one. Use the update issue fields post function. 

Great! Glad to hear.

Hi Trevor, Maybe try adding a re-fetch action after you update the custom field, but before you create the task. I think your syntax is fine.

Hi Vanessa - Welcome to the Atlassian Community! Yes, if you have several custom fields and they are all global context, it can definitely affect performance.

Hi Sankesh - Welcome to the Atlassian Community! You must be an Org Admin to be able to access the billing information. 

Hi Jason, You need to create a new screen to use on the transition and either put just the Comment field on there or leave it blank because the Comment field will be there anyway. Then add the screen to the transition in the workflow. Then publish the workflow and give it a new try. You should fill in the Comments field in…

Hi @RAJESH PUJAPANDA - Welcome to the Atlassian Community! Please create a new question so more people will see it and can help. Also, please provide some screenshots and more details like what type of project it is - company-managed or team-managed, software or business. 

Great! Glad you got it working. 

Hi Santhosh, The Done items stay for 14 days. You can’t adjust the board in Business projects currently.

Hi Shabaz, If it is a Company-managed project, then you can implement Issue Level Security to control that. 

No, not with a multi-user picker field - you can't control the number of users allowed for the field. 

Yes, to put a value in the assignee, it must be a user. Or the users email address.

Great! Glad it is working!