John Funk Community Champion

Hi Scott - Welcome to the Atlassian Community! Can you share the rule that you have so far and where it is not working as you desire?

Hi Abdalrahman - Welcome to the Atlassian Community! Are you new to Jira? Do you have another instance you work with besides the Free instance?

Hi Emory - How often should the rule run during the 9-6 time period? Every hour? Every minute? Just once? 

Hi Marie-Hélène Let's see what we can help you with. My first thought is you can get much of this information by simply doing a Dashboard and displaying that information. It does really good with counts. Create your filters that you need for the total issues then you can do an Issue Statistics gadget in Jira and do counts…

Hi Ncumisa, You don't create "folders" in Jira. You can create Components or Labels the will help group your issues for querying and reporting purposes. Is that what you are looking for? What problem or need are you actually trying to solve? 

Hi Marcus - Welcome to the Atlassian Community! Calm down Marcus haha - it's going to be okay. It's a name change with very little impact on the current Jira Work Management product. There is no migration that is needed or will happen. Your current projects will show up as Business project - which, by the way, already do.…

Hi Alexander, I am glad you got the issue resolved. Can you share what it was and your solution?

Hi Jane No I am not aware of any way to do that in Team-managed.

Hi Joshua, With a Company-managed project, yest that is possible. 

Hi @G_Kushwah Kirti_ DM_NPE_ - Welcome to the Atlassian Community! How did you join in the project? And what are you trying to accomplish by "leaving the project"?

Hi Sofia - Welcome to the Atlassian Community! Unfortunately, no, that is not possible. 

Take a look at the Notifications scheme to see who is get notified when the Issue is assigned. If that person is there, then you might want to create an automation rule to send an email to the Assignee when the Assignee is changed. 

Hi @Nagamuni - What is not working with your rule? 

Sorry for the misunderstanding. Try to do a Create Issue instead of a Clone. And then select all of the fields you want to copy over. 

Hi Mark, Do those fields have the exact same options for them? Are the options named exactly the same? 

Okay - that's a plug in for automation rules called Automation for Jira. Sounds like you might have a different one. And you don't see the JSU app under Manage Apps? 

Great! Glad you got it solved. 

Great! Glad you got it sorted .

Great to hear!

@Vish Reddy {Revyz}

Hi Santhosh, Automation for Jira is the Actor for the rule in the Rule Details page. It will show in the history/email whoever is the Actor for the rule. 

Hi Anca - Welcome to the Atlassian Community! You should be able to add the transition screen and capture the data in the fields. Then your automation rule should fire with an Issue Transitioned trigger. In the action for Create Issue, you will select the fields from the transition screen. Then click the 3 dots menu to the…

Hi Juan, To exclude the None option, you have to make the field Required in the Field Configuration attached to the project. 

Hi Brock, That is kind of strange that it doesn't mention the fields. However, you should be able to tell easy enough which fields did not get copied to the new issue. You need to check the context for each field that did not get copied to see if the project in the destination project is missing. 

Hi Anissa - Welcome to the Atlassian Community! Create an automation rule based on a Field Value Changed trigger. Select the dropdown field. Add a Condition for the dropdown field = Direct Mail. Or if you don't care what it is, then you can leave the Condition off. Add an action for Edit issue. In the box type:…

Can you share what you have? Is it working? 

Hi Aditha, Can you share an actual screen shot of your rule? 

Hi Emerson, Go to Settings > System > Automation rules under the Automation for Jira section. 

Hi Owen, You will need to update the Field Configuration used by the project. Select that field and change the Renderer to Wiki-style. 

Hi @원동찬 - Welcome to the Atlassian Community! You will need two different rules for that. One for the Sub-task changing to In Progress. You should include a Condition for Issue Type = Sub-task for the Issue Transitioned trigger. Then copy that rule and change the Condition for Issue Type = Story. Be sure to click the box…