John Funk Community Champion

Hola Fernando - ¡Bienvenido a la Comunidad Atlassian! Sí, esto es posible. Puede crear dos reglas de automatización diferentes. Uno que copia el valor de Epic a la Tarea y otro para copiar el valor de la Tarea a la subtarea. ¿Cuál es el evento que desencadena la regla de disparar? ¿Estás creando una Épica cuando la Tarea y…

I remember not getting my first part of jeans until I was in the 7th grad (about 13 years old). 

Hi Kristian, Create an automaiton rule for an Issue Created Trigger Add a Condition for Issue Type = Task (and any other conditions needed) Then add an action for Edit Issue, and select the Invoice Number field. Then put this in the blank box under the field: {{#increment}}{{issue.Invoice Number}}{{/}} where Invoice Number…

So both Conditions are passing now - that is good. Can you share the details of the Edit issue for the Mandatory field? 

Hi Sam - Welcome to the Atlassian Community! Just because a user is a Jira admin, it does not mean they have direct access to everything in the system. They still need to be added to the Permission Scheme for each project. I usually have the Jira Admins group assigned to the Administrators project role by default on…

Actually, I also noticed that you were missing a } after the 10243 custom field above in your screenshot. That's probably what was giving you the error. And why it worked when you cleared it out and retyped it back in. 

Hi Filipe - Welcome to the Atlassian Community! If you do not need to report on the individual fields, but just need to capture the data in the form for reference, then you should be able to just use a form field and not link it to a Jira field. If you need to report on the field, the you will need to link it a custom…

Yes the automation parts would be the same as Automation for Jira app (which I also prefer). But JSU will do more things in the workflow like conditions and validators (I think) that Automation for Jira can't do. 

Hi Andrey - Welcome to the Atlassian Community! I am not sure what all of that means, but let's start with the first thing. "I want to configure a multiline text that adds the summary of each task that is added to this Story" Are you saying that the Summary for a single story changes all the time? If so, sounds like there…

Maybe it doesn't like the field name Mandatory as that might be a reserved word. Try using the {{smart values}} condition along with the field ID. In the example below 10134 would be the id of your Mandatory custom field. 

I suggested multiple branches based on Current issue. Did you not do that? 

Hi Andrew One way would be to remove the field from the Edit screen. Then create a new screen. On the new screen just put in the fields you want to control the edit for. Edit your workflow and create a self looping transition on each status where the update is allowed. Add the screen to the new transition(s). Finally add…

Hi Felix - Welcome to the Atlassian Community! Create an automation rule based on an Issue Created trigger. Add any Conditions needed so that it only fires for the issues you want to set the Start date for. Then add an action for Edit Issue. Select the Start Date field. In the empty box for by the Start Date put…

Well, what happens is that the second Condition is failing so the rule stops. So it is NOT verifying that the values are different. Can you share the details of that IF statement? 

So when you run the rule, it does not assign it to the right person? Who does it assign it to? Can you share a screen shot of the details for the action to assign it? 

Hi Balamurugan - Welcome to the Atlassian Community! Probably not, but that depends on what you are wanting to change. Can you be more specific? 

Hi Bhuushan, That depends on how the column is set up. If you have multiple statuses in that single column, you could create another column and move one of the statuses to that. If you only have one status in that column, then you will not be able to show those in different columns. You would need to add a new status to…

Great! Glad you found the bug and that a fix is on the way!!

Yep - I have done something similar to what you are describing. Give it a try and post back here with any questions you have. 

Hi Shahid - Welcome to the Atlassian Community! Can you be more specific about what you are asking? Maybe include some screen shots? I am not able to follow what you are trying to do. 

Hi Sebastian - Welcome to the Atlassian Community! I suggest you contact Atlassian Support. I would suspect it's a browser issue, but you have been through those checks. https://support.atlassian.com/contact/#/ Please post back here with the resolution for future readers. 

It's probably time to contact Atlassian support then if you have not already. https://support.atlassian.com/contact/#/ Please post the resolution back here for future readers. Good luck!

Hi Sherly, You can't have a sub-task linked to a parent on another project. You can have a task or a story as a child to an Epic on another project. But not parent > sub-task. Or if you want to keep the current parent > sub-task you could do an issue link to another issue on a different project. 

Hi Jon, The best what to do that is through a Dashboard as you can't really do these types of things at the project level in Jira. And you will probably need an add-on app to accomplish it. 

I understand your point. And I see your rule below. But you have not answered my question about what is not working when you run the rule. 

Please reply in line here so that other readers can follow the train of the conversation. Can you post a screen shot of the actual rule please? That way we can see the level each item operates at. 

Hi Joanna - You don't really backup dashboards because they are really just reports. However, you can create a copy of a dashboard and set the permissions so that only you can see it. That's a manual thing that you would need to do every so often. But if something happens to the one you have, then you would have a go to…

Hi Scherdin, Can you share your rule that you have here? That will help us to better check it. 

Hi Diganta - Welcome to the Atlassian Community! See if this previous post will help you. https://community.atlassian.com/t5/Jira-questions/Smart-Values-not-working-as-expected-creator-displayName-and/qaq-p/2679352 or this one:…

Hi Felix - Welcome to the Atlassian Community! This is not an easy problem to solve because you can't do Project level fields. One way to solve it is to create a custom field of number type - default it to 0. Then create an issue on each project that is specific to get those values. Maybe even create a new Issue Type like…