John Funk Community Champion

Understood. But that is also every Atlassian user's intention as well. You are not unique there. :-)

Can you share the details of the Send Email action? (The last step)

Hi Raz - Welcome to the Atlassian Community! Are the fields in the form mapped to Jira fields? If yes, how are you trying to copy the values down to the sub-task? Are you using an Automation rule? If so, can you share the rule you have created so far? 

Thanks for providing that. You should go ahead and open a support ticket with Atlassian. Only they will be able to tell you why the permissions are not recognizing him in the Project Role. Please post back here with the resolution for future readers. https://support.atlassian.com/contact/#/ Good luck!

Ah, that makes sense. Thanks for the update!

Hi Vikal - Welcome to the Atlassian Community! Can you share some screenshots? Specifically in the Configure section of the gadget. 

Hi Danny - Welcome to the Atlassian Community! First - do not remove or change the Request Type field! That is the engine that drives a lot of things in JSM. Next, if this is a Company-managed project, then to change the values of the fields, got to Settings (the gear icon in the upper right) > Issues > Custom fields.…

Can you share a screenshot of the actual rule?

You are welcome. And I even answered the question for you. HA!

Hi Lea, You will need to use the lookupIssues functionality. Take a look at this previous post for guidance. https://community.atlassian.com/t5/Jira-questions/Smart-Values-not-working-as-expected-creator-displayName-and/qaq-p/2679352

Hi Lea, I have freed the question from the clutches of moderation bots. :-)

Please do as this is a huge stumbling block for many companies in the UAE. Atlassian is losing millions, probably in KSA alone, by not offering this. 

Probably, So you might try this then. status was in (Open, "In Progress") on -1d you would have to look at the timings if you have one in mind. This might show everything the previous day and not just the exact 24 hours. you might also try -24h

Hi @ΣΟΦΙΑ ΦΟΡΑΔΟΥΛΑ Try this: project = ABC andstatus was in (Open, "In Progress") on startOfDay(-1d)

Hi Shilpa - Welcome to the Atlassian Community! Take a look at the history of one of the issues and see what it says about who/when the field was updated. 

And what is the result? Can you share the Audit Log? Does it run and just does provide a comment? Are you adding a new Comment from scratch? Or copying from the trigger issue? And if copying, which comment? 

Hi Guy - Welcome to the Atlassian Community! Create your Branch under the Issue Create action - you have it too far out and related to the trigger. Make the Branch Most Recently Created Issue like you had it. Then put the Add comment under there. 

Hi Elliot - It is best to create a new question in the Community. That way more people will see it and can tailor the answers to your specific need. 

Hi Essa - Welcome to the Atlassian Community! Yes, you can do that if you create the project as a Company-managed project and not a Team-managed project. Then when you create future projects, you can create them base on the existing project - which is your "template". 

Hey everyone, I know this is very old, but I would suggest someone open a Support ticket with Atlassian to see what they say. Then post the answer back here. https://support.atlassian.com/contact/#/

Hi Tomasz - Welcome to the Atlassian Community! Jira doesn't really have an ability to record the status of a project (unless you are using Atlas). So how are you determining the status of a project? 

It was The Commodores for me - we'll just say late 70's. No plans for a concert this year. 

Hi Mark - Welcome to the Atlassian Community! Just write a query/filter like: project = ABC and issuetype = Sub-task and status = "In Progress" Then just add the Parent field as a column in your results. 

Maybe try the Permission helper for the project in the Permission scheme and use the same issue key and user and use the Set Security Issue permission. 

Hi Devi - Welcome to the Atlassian Community! You can write a query/filter like this: project = ABC and status changed from Open to Delayed during (2024-06-01, 2024-06-30) That will show you the issues that changed status from Open to Delayed during the month of June. Adjust times as you desire. 

You are welcome.

Is the Security Level field on the Create and Edit screens? 

Hi Nuraddin - Welcome to the Atlassian Community! Yes, once the user has been granted a license as an Agent, that user can placed in as many projects as you would like. 

You shouldn't make the decision based on your feelings. :-) Sure, there are other security measures you can add to your account, regardless of whether you are using Mobile or not. 

Hi Wessel - Welcome to the Atlassian Community! If you do not exceed the number of allowable user accounts on the Free plan, you will not be upgraded to the Standard plan.