John Funk Community Champion

@Rahul Mishra You need to go through the Create Project process. Click projects menu option in the top nav bar and select Create project. Click on Work management option on the left side. Then click the Import data to a new project link on the upper right. Then you can select monday. 

Hi Rahul - Welcome to the Atlassian Community! You need to go through the Create Project process. Click projects menu option in the top nav bar and select Create project. Click on Work management option on the left side. Then click the Import data to a new project link on the upper right. Then you can select monday.

I don't see an Epic listed as a Parent. Also, what type of project is this? Company-managed? Team-managed? 

Hi Corrado - Welcome to the Atlassian Community! What type of project is this? Team-managed? Company-managed? 

Great! Glad it is working now. 

Hi Anton - Welcome to the Atlassian Community! I tested with the below rule and it worked fine. 

Hi Janani - Welcome to the Atlassian Community! What type of project is this? Team-managed? Company-managed? Business project? Software project? Can you share a screenshot of your board? 

Hi Mehak - Welcome to the Atlassian Community! This is the second time I have heard this in a few minutes. Can you provide the exact steps so I can see if I can duplicate the same error? 

Hi Hafiz, Can you provide some more information? And maybe even screenshots? And before that, maybe clear your cache in your browser, or try with Incognito mode. Or try a different browser. That is us usually the problem when I hear things like this. 

Thanks for the updates!

Hi Viktoriia - Welcome to the Atlassian Community! Can you share a screenshot of the configuration of your two dimensional gadget? 

@Roma Bubyakin _Wombats Corp_ - This does not appear to be an "Atlassian" field as it is not out of the box with JSM projects. This is most likely the result of an add-on. 

Actually, another way is to create a filter like Project = ABC and statusCategory != Done Then create a Subscription against the Filter and have it email it to you at the designated time each day. 

Which field is it that shows the multiple versions of the user? 

Hi @jiandong.luo - Welcome to the Atlassian Community! Make sure the Canceled status is mapped to the far right (last) column of the board. The issue will not be considered complete unless it is in the far right column, regardless of the status/type/category. 

So many good events to choose from - India and Europe especially!

Happy Canada Day to you @Jimmy Seddon and all of the Canadians here!

Hi Engla If your colleague is not receiving any emails from Atlassian, then you should open a support ticket with Atlassian. support.atlassian.com/contact 

Hi Prince - Welcome to the Atlassian Community! I would suggest this app: https://marketplace.atlassian.com/apps/1228694/revyz-data-manager-for-jira-backup-restore-analyze-optimize?hosting=cloud&tab=overview It will do exactly what you are looking for. 

What type of project is this? Company-managed? Team-managed?

Where exactly in Southern Germany?

Hi Asanka - Welcome to the Atlasssian Community! You should submit a support ticket to Atlassian to check if the email address is on the Suppression list: https://support.atlassian.com/contact/#/

Hi Glenn, First, not sure why that does not work. But, maybe you can work around it by adding a Condition right after the Projects condition to check for the Issue Types that would have Epic as a parent. Also, if you create the rule to be a Multiple projects rule and select those projects in the Rule Details, you shouldn't…

Hi @박성민(학해) If you are not receiving any emails from Atlassian at all, then you should submit a support ticket to Atlassian have them check to see if your email address is on the Suppression list. https://support.atlassian.com/contact/#/

Hi Jack, Maybe take a look at the Created vs. Resolved gadget for a dashboard. 

Hi Raphael - Welcome to the Atlassian Community! What do you mean by "merge"? Do you want to move the issues from one project to another? If so, you can run a query/filter for something like project = ABC where ABC is the project you want to move issues FROM. After you click on search and get the results, then you can do a…

Hi @ACN Helpdesk The hierarchy is Help Center > Project > Request Types So the Help Center shows all JSM projects you have created. Once you select the Project, then it will show all of the Request Types you have for that project. The Help Center can only be changed in one place for ALL projects. This is the look and feel…

Hi @chatchawan.chi - Welcome to the Atlassian Community! When you check the list of users, does it show up as multiple users? Or is it a single user displaying in different ways? 

Hi Anna - Welcome to the Atlassian Community! Not sure I follow the question. If it was either approved or declined, I wouldn't think it would be in later status if it was declined. 

Hi Martin, Make sure they are in the Service Desk Team project role. And make sure that project role has the Browse Project permission.