John Funk Community Champion

Hi Aleksandra - Welcome to the Atlassian Community! There is nothing magical about boards. They are just containers for displaying issues. So you don't create issues on Boards, you just create issues. Then if the issue matches the filter used by the board, then the issue will display on the board. Are the Cities using…

Duplicate of question posted in Jira Questions. 

Hi Joseph, You should be able to create a new issue type for Milestone. Go to Settings > Issues > Issue Types

Hi Debbie - Welcome to the Atlassian Community! Sure, you can modify the workflow to add the status. What type of project are you using? Team-managed? Company-managed?

Hi @Grobuschi - Welcome to the Atlassian Community! You should open a support ticket with Atlassian. Please post back here with the resolution. https://support.atlassian.com/contact/#/

Hi Mguiss, Can you share you actual rule (screenshot)?

Great! Glad it is working. Sometimes if you paste it in, it doesn't work well. But if you type it in from scratch it will work. Not sure if that applies here, but glad it works. 

Hi @lbhender Try this: {{issue.Custom Field.firstName}} {{issue.Custom Field.lastName}} where Custom Field is the EXACT name of your field. If that doesn't work, then this should: {{issue.Custom Field.displayName.split(" ").first}}

You are welcome.

Hi HanQiao - Welcome to the Atlassian Community! Any fields used in the Two Dimensional gadget must be fields that have a limited set of values, like with dropdowns (single or multi picker) or user picker, etc. But not a text or number field. 

Hi @julius schulze You can't do all of that in a single rule. Let the current rule do what it does and works well. Then create a second rule based on an Issue Transitioned trigger (to Done). Then add your Branch for linked issues and go from there. 

You probably should go ahead and submit a support ticket to Atlassian. Please post back here with the resolution. https://support.atlassian.com/contact/#/

Hi Prasad, No, that is not possible. You can only invite users by sending the invite to an email. Then the recipient of the email must login and set their password. 

Hi Anaelle - Welcome to the Atlassian Community! Since you are on a Free plan, let me see if I can get someone from Atlassian to come help you.

Hi IT Test - Welcome to the Atlassian Community! You cannot disable a single user. You either disable 2FA for the whole site or none. 

Hi Pauline - Welcome to the Atlassian Community! What are you actually trying to accomplish? What is the exact scenario?

Hi Krishna, You should be able to do that through transitions and conditions in your workflow. Please provide more information as to your EXACT scenario. 

That is your problem then. 

Hi Magic - Welcome to the Atlassian Community! Add the Attachment field to the Create screen used by the project. That should take care of it for you. 

Hi Ivana - Welcome to the Atlassian Community! 1. To add more Project Roles, you have to be a Jira Admin. Then those are added through a System Settings function. 2. Why are you adding these people? What will they be doing? If just being able to submit tickets, then add them to the Service Desk Customer Role. 3. To add…

You can't disable those built-in Atlassian notifications. 

Also, you don't really move an issue to a Board. Each board has a filter and the issue either meets the criteria of the filter and shows on the board, or it doesn't. So the question would be, what does that board's filter look like? And then your issue must meet that. 

Hi Anthony, I doubt you need this to happen immediately, so you should consider changing the trigger to be based on a Scheduled trigger instead of firing on every create. Then schedule it to run a couple of times a day.

Are YOU an Org Admin? You must be an Org Admin to be able to log in as a user. Not just be a Site Admin.

Hi Siti - Welcome to the Atlassian Community! You won’t be able to do that with JQL. Your best bet is to create a query for the full three months, export to Excel and try to organize it there.

Hi Ramakanth - Welcome to the Atlassian Community! You need to contact the vendor support to get assistance from them.

Hi Hussain- Welcome to the Atlassian Community! You need to submit a support request as the message says.

Hi Jill, The problem is probably that you are trying to set a value on the transition but there is a screen associated with the transition, so the automation doesn’t know what to do with that.

Hi Kamil, It depends on the notifications. Some are built in to Jira such as notifying the assignee.

Yes!!