John Funk Community Champion

Hi Kay, So no emails from Atlassian at all? If not, you might want to open a support ticket with them to see if your email address got put on the Suppression list for some reason. https://support.atlassian.com/contact/#/

And can you successfully create an issue on the project directly with the Create button?

Great! Glad I could help. 

No

Hi Kevin, Team-managed projects just have a single board. What boards are they trying to see?

Welcome Rajmohan - we are glad you are here. 

You are welcome!

@darren.tan - see my notes above 

Looks good. You can test it now by creating a test issue with today's date in that field. Then click the 3 dots menu on the Rule details and choose Run rule. 

Sounds good. And be sure to post a screenshot of your rule when you reply. 

You can't group these by Region? Or Country? Or State? 

Hi Anette, You could use an add-on app like the Revyz Configuration Manager for Jira. 

Hi Viktoryia - Welcome to the Atlassian Community! You would setup an automation rule based on a Scheduled trigger. Your JQL would look something like: Project = ABC and "Issue on pause" = startOfDay()

Hi Dirk, This is really old, and not sure if you ever solved it not. But it is probably a grouping thing. Maybe try: project = XXXX AND issuetype = Defect AND (issueFunction not in linkedIssuesOf("ISSUETYPE = 'test' and TestRunStatus = pass") AND status = closed)

@syed_imon - did you get this solved? 

Hi Shawn - What type of project are they trying to create? Company-managed? Team-managed?

Just because you are a "global admin" does not automatically give you access to every project. You need to go into the Project Settings on the Team-managed project and see how the access is setup. 

Do you have access to the Team-managed project? 

Hi @MKOSEBAL - Welcome to the Atlassian Community! The way to cancel an issue should simply be that you have a status in your workflow called Cancelled or Canceled, that you can move your issue to. Then you can have a transition from that status back to In Progress or other status to bring it back if you like. 

Hi @scherdin It gets messy going from Company-managed to Team-managed and vice versa. You might try doing a Create Issue instead of a Clone Issue and then choose all of the fields. You should be able to do a Copy from Trigger Issue for most of the fields. 

That helps a lot, but still a little confused. Let's do an example. Issue Story 1 is created with user entered description text of ABC. Then you have rule that is run that updates the Description field to say ABC: 123. Correct so far? Then you want to create a sub-task under issue Story 1. What is it you want the rule to…

Added my vote for it also. Hoping that might help. 

Hi Rodrigo, You can't really check a log right now to see if something was deleted. You can try to access the issue and see if it tells you that. The other option is to use an add-on app like Revyz Data Manager app. This will give you a diff of items between days to see what has been created or deleted. 

Thinking that maybe if you include both issue keys in the subject, that might help to keep it from creating it in the other instance. But you would have to experiment with that also. Or you might consider an add-on like Exalate, which is designed to do what you are doing. I have not used it directly, but hear good things…

I would also be interested in hearing how people are navigating that. Seems like the new public sharing capability has a lot of potential, too. 

Well, I will really date myself, but it was probably Pong. And Space Invaders/Pacman and others around that era. Not that I was any good, but I preferred pinball machines to video games back in the day and never really have warmed up to them all that much. Chocolate is a different story - ha! I definitely prefer milk…

Sorry, but I don't think there are any free ones. I also don't see the one that I used to use - looks like it might have gone away. 

Hi Anuj - Welcome to the Atlassian Community! This is the end user community forums for Atlassian. If you need something for your instance, you need to contact your Jira administrator in your company directly. 

You should have a regular Field Required validator and not have to use a plugin. Can you share a screen shot of the options for Add Validators? 

Hi Lilli - Welcome to the Atlassian Community! Is this a Team-managed or Company-managed project? If Company-managed, try using the Old editor for the workflow. There you should see a Validator for Field Required for the transition to Done.