John Funk Community Champion

I didn't think about OKRs - Oboard has a great product for that!

Hi Esteban - Welcome to the Atlassian Community! I am not aware of a way to do that. You can vote for this feature request and follow it here: https://jira.atlassian.com/browse/JWMCLOUD-19

Hi Rush - Welcome to the Atlassian Community! No, that is not a functionality that is provided. You could open a suggestion with Atlassian here: https://support.atlassian.com/contact/#/

Hi Peter - Welcome to the Atlassian Community! It's a Team-managed project? Those are self contained and not meant to use multiple projects. 

We don't use a lot of Marketing specific apps in Jira since Jira Product Discovery does such a great job. But maybe the Supersona app for identifying personas in your product planning and marketing. 

Hi @Claim Guardian - Welcome to the Atlassian Community! Take a look at this post and see if it helps you. https://community.atlassian.com/t5/Automation-articles/New-Automation-action-Create-lookup-table/ba-p/2311333

Hi Jonathan - Yes, you can do that. What is happening when you try? 

Hi Chris - Welcome to the Atlassian Community! No, you will not be able to log in as them. Have them send you a screenshot of what they see. 

How many issues are there? I would edit the settings to exclude those issues from showing on the plan.

Hi Martyna - Welcome to the Atlassian Community! Can you share a screenshot of what you are seeing?

As noted above - Jira Administration

Yes, agree with Dirk on that. 

You should contact your colleague for assistance. 

If you click on the Settings icon and do not see the Issues option, then you do not have administrator permissions. Click on Products in the menu bar from your above image. You should see an option for Jira Administration in the product list. Click the 3 dots to the right of the Manage product option and choose Manage…

If you click into the field, you should be able to just start type characters to search. 

Unfortunately no. You should open a support ticket with Atlassian: https://support.atlassian.com/contact/#/

Hi Nik - Welcome to the Atlassian Community! Does this happen for all Business projects? Or just this one? 

Hi @Sofia Grunspan - Any update on trying Josh's solution? 

Hi Rabia - Welcome to the Atlassian Community! You must be a Jira Administrator to see the Issues link under Settings. You will need to have your Jira Administrator either add the issue type or grant you Administrator permissions. 

Hi Saša, Can you share the rule that you have so far?

Sure, that might be something to consider. 

Hi Poonam - Welcome to the Atlassian Community! I would suggest looking at a couple of things: he workflow might not be properly configured so the plugin failing to recognize it as a valid WorkflowRun. Check the workflow settings and make sure that it’s correctly set up. Or a custom script or other integration might be…

Hi Carl - Welcome to the Atlassian Community! I create a generic "bulk update" rule that I keep handy. When not running right then, I just disable it. Create a rule with a Scheduled trigger. Chose any time period that you want. Add a JQL for what you are dealing with, like in your case: project = ABC and assignee is empty…

Hi Matthew, I am having a hard time visualizing what you are looking for. Do you have graphic or wireframe or something that you are wanting to see?

Hi Chan - Welcome to the Atlassian Community! You will need to provide more details for what you would like to do.

Hi @NoName - Welcome to the Atlassian Community! There is no way to really do this except to send them email to with directions to select the correct Request Type and then Cancel the originally created ticket. You could make it easier on the agents by creating some manual automation rules to help with that.

Hi Gajanan, how are you making the field required create?

Great! Would you be so kind as to click on the Accept answer button above to close this one out? Thanks!

You are welcome. Did that work? 

Hi @Usuario Incidencias MPR - Welcome to the Atlassian Community! It should be capturing the email address of the person responding to the email as the person creating the comments.