John Funk Community Champion

Hi Danielle, The Revyz Configuration Manager for Jira app is perfect for this. Install it as a trial for Free and see the data! https://marketplace.atlassian.com/apps/1231935/revyz-configuration-manager-for-jira?tab=overview&hosting=cloud

Hi Philippe - Welcome to the Atlassian Community! I don't think you are going to be able to find the versions to download, but you might. But if you find them and install and something goes wrong, you will have no support. I would strongly encourage you to begin the process to migrate to either Data Center or Cloud. 

Hi Julie, Can you share you entire filter? And what is not working?

It was a cold, dark morning. The rain has just begun to fall .... Oh, maybe that was a different journey. We had a consultant suggest Jira be used on a project he was working on in our company. No one in the company had any Jira experience. I began to use the tool more and more and we needed someone to help administer it.…

Nice Job!!

This is a duplicate of https://community.atlassian.com/t5/Jira-questions/Due-date-to-be-set-after-2-days-when-the-user-created-a-ticket/qaq-p/2849067

Hi Xavier - Welcome to the Atlassian Community! I suggest you open a support ticket directly with Atlassian. There appears to be a new bug. https://support.atlassian.com/contact/#/

A Customer is not a user like what you described. Customers who do not have a Jira license will not be able to see the ticket unless they are a part of the same Organization as the person who submitted the ticket. 

Hola Diana, ¡bienvenida a la Comunidad de Atlassian! Las "tareas" de la imagen son todas subtareas. La tarea principal deberá marcarse como cerrada para que se muestre el progreso.

Hi Anu - Welcome to the Atlassian Community! First, you need to realize that a Jira account can be used across multiple Atlassian instances. And as such, you will not be able to make a change to the name in your instance as it would affect any other instances for which the Account has access. Having said that, if you have…

Hi Shiriam, Can you share your filter here? 

If you do what @Aaron Pavez _ServiceRocket_ suggests - does it work? This is a much cleaner solution. 

Hi K - Welcome to the Atlassian Community! Are you sure it is Atlassian doing it and not just a function of your browser? Does that happen on other sites? 

I don't think there is a way to see that. Atlassian Support might have it. Also, do the customers get all of the other emails from Atlassian? Just not this one? 

What @Bill Sheboy said :-)

Hi @Tomiyama Yuichi [SQEX] - Welcome to the Atlassian Community! See if this article helps any: https://developer.atlassian.com/server/confluence/confluence-rest-api-examples/

Hi Alireza - Welcome to the Atlassian Community! You will need to submit a request to Atlassian Support. But you will need to submit an actual email address and not just a domain - support can’t check by domain only.

Hi @Камиля Maybe check the Context for the field to see if something might be set for a different project.

Hi Peter, Unfortunately no, you can’t use variables in JQL.

Hi Ruchi Yes as long as you include the user in a project role that has access in the Permission Scheme for the project. They will have view only access but they will be able to see the issues.

Hi Luke, You probably need to remove it from the hierarchy, then create a level and put it back in there. 

Hi Judy - this is a site for the Atlassian End User Community and not Atlassian itself. You should direct those questions (and I encourage you to do that!) to Atlassian Support. https://support.atlassian.com/contact/#/

Congratulations! And yes, a good reminder that working knowledge is also needed and not just "book smarts". 

Thanks for the update!

I am hoping lots of folks will participate!

Hi Leonardo, Can you share some screenshots?

I am not aware of Atlassian even talking about that. There's too much money in for them as it is now. 

Sorry, that doesn't meet the number one requirement that I have. It's a showstopper without it. 

HI Marie-Hélène, Are they receiving any emails from Jira at all?

You should go ahead and open a ticket with Atlassian to get their help. https://support.atlassian.com/contact/#/